Cristian Ramos
Rock Island,WA
Summary
Strong focus on customer service and quality control. Proven ability to train new hires and delegate tasks effectively, enhancing team performance. Recognized for maintaining high safety standards and ensuring product quality, contributing to a welcoming atmosphere and operational efficiency. Able to provide proper guidance and care for my crew and people around.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista/Shift Leader
Dutch Bros
04.2022 - 09.2025
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Repacker
Starr Ranch
06.2021 - 08.2021
- Demonstrated flexibility in adapting to changing work demands, quickly shifting between different tasks as needed throughout the day.
- Enhanced warehouse efficiency through timely repackaging of damaged or returned products for resale.
- Made sure items and fruit were always maintained at the best quality we could provide.
Education
AAS-DTA
Wenatchee Valley College
Wenatchee, WA06-2025
High School Diploma -
Eastmont High School
East Wenatchee06-2023
Skills
- Customer Service Focused
- Delegate Tasks in a Timely Manner
- Quality Control
- Assist in Training New Hires
Accomplishments
Promoted to Shift Lead at Dutch Bros in October 2022. Able to be trusted as a fill in Manager for a shop when none where present.
Certification
- Microsoft Excel Associate Certification
- Food Handlers Card
Languages
Spanish
Professional Working
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Barista/Shift Leader
Dutch Bros
04.2022 - 09.2025
Repacker
Starr Ranch
06.2021 - 08.2021
AAS-DTA
Wenatchee Valley College
High School Diploma -
Eastmont High School
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