CRISTIAN ROMERO

• Led sales team to achieve quarterly targets through effective strategy implementation.
• Mentored junior sales representatives, enhancing their product knowledge and sales techniques.
• Analyzed market trends to refine sales strategies, driving increased customer engagement.
• Coordinated training sessions for new hires, improving onboarding efficiency and performance readiness.
• Conducted regular team meetings to align goals and share best practices among representatives.
• Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
• Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
• Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
• Built relationships with customers and community to promote long term business growth.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Achieved or exceeded company-defined sales quotas.
• Attended monthly sales meetings and quarterly sales trainings.

• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Communicated product information with confidence and educated consumers about company.
• Processed cashier transactions quickly and accurately, driving brand loyalty programs.
• Worked closely with visual merchandisers to design eye-catching window displays reflective of current fashion trends and brand identity.
• Provided exceptional customer service, resulting in positive feedback and repeat business from satisfied customers.

Un-Official Titled Managerial Duties...

• Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
• Utilized specialized software to capture and process data.
• Tracked key metrics and developed spreadsheets and data models.
• Generated reports to support development and implementation of marketing plans.
• Managed and motivated employees to be productive and engaged in work.
• Defined clear targets and objectives and communicated to other team members.
• Established team priorities, maintained schedules and monitored performance.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
• Applied wax to vehicle exteriors and buffed to brilliant shine.
• Maximized productivity by maintaining and organizing inventory of supplies, tools, and equipment necessary for automotive detailing tasks.
• Maintained clean, tidy and safe work environment.
• Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
• Maintained car detailing equipment and supplies in optimal condition for daily demands.
• Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
• Contributed to an increase in positive online reviews by consistently delivering outstanding service that exceeded customer expectations.

• Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
• Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Led training sessions for new team members on company policies, procedures, and best practices for success in their roles as Brand Associates.