Cristian Santiago
Durham,NC
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
IRT Management
Durham, NC
11.2023 - Current
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Received rent payments and tracked transactions in accounting software.
- Used conflict resolution skills to quickly resolve issues among residents.
- Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
Registered medical Assistant
Duke Dermatology Patterson Place
10.2020 - Current
Medical Assistant, Lead Medical Assistant
Advent health Diabetes and Endocrine Center
Celebration, FL
02.2019 - Current
- Blood pressure Champion
- Adhere to Joint Commission, Environment of Care and Infection Prevention guidelines reviewed in monthly EOC, TJC and IPL rounds
- Set up for sterile procedures
- Prepare a sterile instrument tray
- Train new hire's, and getting them checked off
- Clean and package surgical instruments for sterilization
- Assist provider with the following procedures: Shave biopsy, Punch biopsy Excisions, ED&C, Cryotherapy, and Unna Boots
- Review the New/Return patient form with the patient
- Record vital signs, medication reconciliation and allergy identification
- Perform office duties, such as answering telephones, answering Mychart messages, verifying expiration dates of office supplies.
Medical Assistant Externship
Manlio Dermatology
Kissimmee, FL
05.2017 - Current
- Perform office duties, such as answering telephones, answering portal messages, verifying medications expiration dates, office supplies, controlled substances and temperature logs
- Schedule, cancel, and reschedule appointments for patients
- Administer injections such as testosterone, prolia, and somatuline
- Insert continuous glucose monitor system (free style libre) downloading information, and download Insulin pumps as well.
- Record patients' medical history and information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Show patients to examination rooms and prepare them for the physician
- Clean and sterilize instruments and dispose of contaminated supplies.
Lake Nona Satellite Office
- Interview patients to obtain medical information and get their vital signs, weight, and height
- Show patients to examination rooms and prepare them for the physician
- Assist physicians in thyroid ultrasounds and thyroid Biopsies
- Authorize drug refills, prior authorizations, and provide prescription information to pharmacies
Education
CPR Certified -
American Heart Association
01.2022
Florida Technical College
Skills
- Specimen Collection
- Staple Removal/Suture Removal
- Surgical Tray Set Ups
- Injections/ Phlebotomy
- Patient Preparation for Examination
- EKG & Vital Signs
- Instrument Sterilization
- Snellen Eye Chart
- Front Desk Duties
- Pre-Operative/Post-Operative Care
- HIPAA Trained
- Throat Cultures
- Charting/Records Management
- Basic Wound Care
- Telephone Triage
- Account Management
- Team Collaboration
- Customer service
- Sales Techniques
- Customer Service
- Leasing Terms and Specifications
- CRM Software
Personal Information
Title: REGISTERED MEDICAL ASSISTANT
Languages
- Spanish, Native
- Spanish
References
References available upon request
Timeline
Leasing Consultant
IRT Management
11.2023 - Current
Registered medical Assistant
Duke Dermatology Patterson Place
10.2020 - Current
Medical Assistant, Lead Medical Assistant
Advent health Diabetes and Endocrine Center
02.2019 - Current
Medical Assistant Externship
Manlio Dermatology
05.2017 - Current
Lake Nona Satellite Office
CPR Certified -
American Heart Association
Florida Technical College
Similar Profiles
Anthony BernardAnthony Bernard
Groundskeeper at IRT ManagementGroundskeeper at IRT Management
Latoya MurphyLatoya Murphy
Leasing Professional at IRT ManagementLeasing Professional at IRT Management
Chris GourleyChris Gourley
Maintenance Technician/Supervisor of Operations at IRT ManagementMaintenance Technician/Supervisor of Operations at IRT Management
Brenda SanchezBrenda Sanchez
Owner/ Esthetician at Willow & Sage AestheticsOwner/ Esthetician at Willow & Sage Aesthetics
Mekyll RobinsonMekyll Robinson
Order Fulfillment Associate at Lowe's Home ImprovementOrder Fulfillment Associate at Lowe's Home Improvement