Cristian Sorensen
Longmont,CO
Summary
Proactive and versatile professional with a strong foundation in management, customer service, and team leadership. Demonstrated expertise in upholding quality standards, overseeing personnel, and ensuring product excellence. Skilled in fostering efficient and customer-centric environments. Ready to leverage diverse experience to contribute to dynamic and growth-oriented teams, driving operational success and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Technician/Sanitation Floor Lead
The J. M. Smucker Company
12.2022 - Current
- Ensured food products met all regulatory, quality, and safety standards.
- Led teams in adherence to operational, maintenance, and hygienic standards in a GMP setting.
- Employed analytical troubleshooting and root cause analysis to address issues.
- Trained new hires, emphasizing Smucker's standards of excellence.
Technical Office Administrator / IT Specialist
Jobbers Equipment Warehouse
01.2022 - 05.2022
- Managed customer service operations via phone and email.
- Conducted on-site client inspections and ensured product quality.
- Oversaw IT solutions and technical troubleshooting.
Sales Consultant
Best Buy
10.2017 - 08.2019
- Delivered exceptional customer service and personalized consultations.
- Managed sales contracts, warranties, and special orders.
Education
Bachelor of Arts - Major: Marketing, Minor: Management
Florida International University
Miami, FL12.2015
Skills
- Team Leadership & Training
- Customer Service Excellence
- Store Management & Operations
- Product Quality Assurance
- Problem Analysis & Resolution
- Marketing & Sales Expertise
- Technical Proficiency & IT
- MS Office & Tech Savvy
- EMT Certified
- Consultation & Mentorship
Timeline
Technician/Sanitation Floor Lead
The J. M. Smucker Company
12.2022 - Current
Technical Office Administrator / IT Specialist
Jobbers Equipment Warehouse
01.2022 - 05.2022
Sales Consultant
Best Buy
10.2017 - 08.2019
Bachelor of Arts - Major: Marketing, Minor: Management
Florida International University
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