Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Hart

Weymouth,Massachusetts

Summary

Communications graduate with strong experience in sales, healthcare operations, and customer service. Proven ability to lead teams, exceed sales targets, and manage high-volume client interactions.

Overview

5
5
years of professional experience

Work History

Budtender / Floor Lead

Pure Oasis
Boston, MA
07.2025 - 04.2026
  • Ranked among top sales performers each shift, serving an average of 70+ customers daily
  • Selected as floor lead, training and mentoring new hires on sales techniques, compliance, and customer service standards
  • Maintained strong product knowledge to guide customer decisions and drive revenue

Practice Assistant

Brigham and Women’s Hospital
Boston, MA
05.2024 - 04.2025
  • Coordinated patient flow and assignments within a fast-paced recovery unit, improving workflow efficiency
  • Managed high-volume phone lines, scheduling appointments and supporting patient care coordination
  • Utilized systems including Epic, Prism, PeopleSoft, and UKG for administrative and clinical support tasks
  • Maintained inventory and organization of medical supplies to ensure uninterrupted operations

Driver

Lyft
Boston, MA
05.2023 - 04.2024
  • Delivered high-quality customer experiences while maintaining strong ratings

Travel Consultant

Grand Circle Travel
Boston, MA
09.2021 - 05.2023
  • Achieved second-highest performance tier within the sales organization through consistent revenue generation
  • Led process improvements to streamline sales calls and increase efficiency
  • Reached top-level certification in Amadeus flight systems
  • Developed and maintained SharePoint resources to support inbound sales teams

Processing Agent

Ermont
Quincy, MA
03.2021 - 08.2021
  • Ensured compliance with quality assurance standards and industry regulations

Education

Bachelor of Arts - Communications

Curry College
Milton, MA
05.2019

Skills

  • Sales & Customer Relationship Management
  • Team Leadership & Training
  • Healthcare Administration Systems (Epic, UKG, PeopleSoft)
  • Microsoft Office, Google Workspace, Adobe Creative Suite
  • Communication & Problem Solving

Timeline

Budtender / Floor Lead

Pure Oasis
07.2025 - 04.2026

Practice Assistant

Brigham and Women’s Hospital
05.2024 - 04.2025

Driver

Lyft
05.2023 - 04.2024

Travel Consultant

Grand Circle Travel
09.2021 - 05.2023

Processing Agent

Ermont
03.2021 - 08.2021

Bachelor of Arts - Communications

Curry College