Cristian Tapia

Server

Jockos steakhouse

Nipomo

05.2018 - Current

Provided exceptional customer service in a fast-paced dining environment.
Managed food and beverage orders accurately and efficiently.
Collaborated with kitchen staff to ensure timely meal preparation.
Maintained cleanliness and organization of dining area throughout shifts.
Assisted in training new servers on restaurant policies and procedures.
Recommended menu items to enhance guest dining experiences.
Handled cash transactions and processed payments accurately at the register.
Resolved customer complaints promptly to ensure satisfaction during visits.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills, and calculate totals.
Greeted customers, answered questions, and recommended specials to increase profits.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Delivered food orders promptly and courteously.
Cleaned tables and chairs to prepare dining area for next customers.
Assisted in training new servers.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Followed health safety guidelines when preparing and serving food products.
Checked food before serving it to customers.
Greeted guests and provided menus.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Stayed informed about daily specials, new menu items, promotions.
Trained new employees on restaurant procedures and plating techniques.
Addressed complaints to kitchen staff and served replacement items.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Implemented feedback from customers to improve service quality and menu offerings.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Explained menu items, describing ingredients and cooking methods upon request.
Stocked service areas with supplies during slow periods.
Informed customers of daily specials and signature menu items.
Prepared checks, itemizing total meal costs and taxes.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Filled condiments and napkin containers during slack periods.
Set up tables in between patrons to reduce wait times.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Prepared drinks according to standard recipes.

Summary

Overview

Work History

Server

Greenheart inc.

Education

Associate of Arts - Criminal Justice

Skills

Languages

Certification

References

Very good fit.

Timeline

Server

Greenheart inc.

Associate of Arts - Criminal Justice

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