Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Cristian Telez

Indianapolis,IN

Summary

Qualified and enthusiastic manager with over 4 years of experience in the retail/marketing industry. Personally handled customer care calls daily, ensuring customer satisfaction. Strong drive and commitment to excellence fuel motivation to build strong team relationships. Proactive leader inspiring top performance and fostering initiative within the team. Working together to achieve goals and maintain a strong team dynamic.

Overview

6
6
years of professional experience

Work History

Supervisor

Kohl's
07.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

E-Commerce Lead

Kroger Stores
04.2020 - 04.2022
  • Industrious E-commerce clerk familiar with leader office clerical needs and focused on optimizing system performance to remain agile to dynamic needs
  • Friendly, respectful and team-oriented with extensive clerical and records management experience
  • Clear communicator successful at multitasking with strong prioritization and planning abilities
  • Experienced administrative professional with exceptional typing and data entry abilities and results-driven nature
  • Knowledgeable about logging daily information, researching variances and maintaining thorough records
  • Accuracy-driven, service-oriented and diligent about completing tasks with little supervision

Team Member

Chcik fil a
03.2019 - 12.2020
  • Proactive Team Member with 2 years of experience in leadership product lines
  • Committed to maintaining efficiency and excellent quality assurance
  • Skilled at working with no supervision and knowledgeable about basic kitchen equipment use and repairs
  • Dedicated Team Member well-versed in food and beverage operations as well as guest services
  • Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services
  • Successful at building relationships with customers to increase loyalty and repeat business
  • Looking to leverage my wealth of knowledge
  • Always looking to help and satisfy our customer's daily!
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

No Degree -

Ben Davis High School
Indianapolis, IN
06.2022

Skills

  • Kitchen Experience
  • Food Service
  • Food Handling
  • Cleaning Experience
  • Serving Experience
  • POS
  • Cash Handling
  • Retail Sales
  • Childcare
  • E-Commerce
  • Customer Service
  • Food Safety
  • Food Production
  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Supervisor

Kohl's
07.2022 - Current

E-Commerce Lead

Kroger Stores
04.2020 - 04.2022

Team Member

Chcik fil a
03.2019 - 12.2020

No Degree -

Ben Davis High School

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Cristian Telez