Resourceful employee focused on patient care and customer service. Friendly and adaptable professional. Demonstrated abilities to resolve even the toughest challenges. Often described as bright-eyed and bushy-tailed
Hi, I’m
Cristian Valenzuela
PO Box 216 Tetonia,ID
Summary
Overview
6
years of professional experience
1
Certification
Work History
Teton Valley HospitalDriggs, ID
Patient Account Representative
10.2022 - Current
Job overview
- Accepted and processed customer payments and applied toward account balances.
- Collaborated with relevant parties to resolve billing issues, insurance claims, and patient payments.
- Processed refunds, disbursements, and payments.
- Handled money according to company policy.
- Contacted insurance companies to check the status of claim payments.
- Answered customer questions regarding account discrepancies or problems.
- Trained new employees in policies and procedures.
- Followed safe money-handling procedures
Teton Valley HospitalDriggs, ID
Merchandiser
09.2017 - 10.2022
Job overview
- Arranged items in favorable positions and areas of the store to attract customers and optimize sales.
- Kept work areas clean, neat, and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Developed key customer relationships to increase sales.
- Analyzed sales figures and market trends to anticipate product needs.
- Listened to Customer needs and desires to identify and recommend optimal products
- Followed safe money-handling procedures
Broulim's SupermarketDriggs, ID
Cashier
04.2022 - 08.2022
Job overview
- Operated cash register or POS system to receive cash, check, and credit card payments.
- Collected payments and provided accurate change.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Helped with purchases and signed customers up for the rewards program.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Used suggestive selling techniques to promote add-on sales.
- Followed safe money-handling procedures
Education
BYU-Pathway Worldwide Salt Lake City, UT
Accounting
University Overview
Teton High SchoolDriggs, ID
High School Diploma
06.2017
University Overview
Skills
- Insurance Verification
- Problem Identification
- Payment Processing
- Updating Customer Accounts
- Credit and Collections
- Team Collaboration
- Bookkeeping Procedures
- Multitasking and Prioritization
- Bilingual
Certification
- Certified Commerical Banking, Corporate Finance Institute - 2023
- Certified introduction to Banking, Corporate Finance Institute -2023
Timeline
Patient Account Representative
Teton Valley Hospital
10.2022 - Current
Cashier
Broulim's Supermarket
04.2022 - 08.2022
Merchandiser
Teton Valley Hospital
09.2017 - 10.2022
BYU-Pathway Worldwide
Accounting
Teton High School
High School Diploma
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