Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Cristian Victoria

West Haverstraw,NY

Summary

Organized and dependable Veteran successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Aircraft Maintenance Technician

United States Air Force, USAF
04.2017 - 04.2023
  • Managed team according to company standards and compliance requirements.
  • Coordinated complex multi-million-dollar aircraft repairs.
  • Trained all team members on key roles to maintain flexibility.
  • Updated flight and maintenance logs with current, accurate information.
  • Implemented and improved processes to improve crew productivity and performance by 50%.

Cashier

Dollar Tree
09.2016 - 03.2017
  • Operated cash register to record transactions accurately and efficiently.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales by 35%
  • Answered questions about store policies and addressed customer concerns increasing customer satisfaction by 20%.

Education

High School Diploma -

North Rockland High School
Thiells, NY
06.2016

Skills

  • Resource Monitoring
  • Work Task Prioritization
  • Training and Development
  • Customer Service Excellence
  • Strong Problem-Solving Abilities
  • Microsoft Office, Excell, Teams, Word, Power Point
  • Project Deadlines

Timeline

Aircraft Maintenance Technician

United States Air Force, USAF
04.2017 - 04.2023

Cashier

Dollar Tree
09.2016 - 03.2017

High School Diploma -

North Rockland High School
Cristian Victoria