Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cristiana Alba

Summary

Adaptable Signal Support Systems Specialist with exemplary telecommunications network troubleshooting skills. Provides extraordinary support for assets ranging from signal-level hardware to complex computer systems. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization.

Overview

3
3
years of professional experience

Work History

Signal Support Systems Specialist

US Army
04.2021 - Current
  • Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
  • Assisted with battlefield signal support systems and terminal devices.
  • Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
  • Performed signal diagnostic functions to detect network interruptions and diagnose connection deficits.
  • Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.

Five Star Express Car Wash

Five Star Synergy, Inc
06.2020 - 01.2021
  • Achieved customer satisfaction by providing high-quality professional service.
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
  • Followed safety guidelines for cleaning vehicles and equipment.

Education

High School Diploma -

Diego Valley East Public Charter School
El Cajon, CA
01.2020

Skills

  • Cyber Security Fundamentals
  • Information Technology Essentials
  • Routing and Switching Essentials
  • Radio Communications Systems Troubleshooting and Maintenance
  • Network Essentials
  • Introduction to Networking
  • Information Security
  • Attention to detail
  • Organization
  • Works well under pressure
  • Proficiency in Microsoft Office (Word, Excel, Powerpoint, Access, Outlook)

Accomplishments

  • Successfully completed one tour of deployment in which my troubleshooting abilities were needed and tested to the max.
  • Have received one Army Achievement Medal for my outstanding job during a deployment troubleshooting computers and radios.

Timeline

Signal Support Systems Specialist

US Army
04.2021 - Current

Five Star Express Car Wash

Five Star Synergy, Inc
06.2020 - 01.2021

High School Diploma -

Diego Valley East Public Charter School

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Cristiana Alba