Cris%ana Vasquez
Troy,MI
Summary
Compassionate and purpose-driven professional with a strong background in customer service, administrative support, social media management, and digital marketing. Skilled in balancing multiple priorities while maintaining professionalism and attention to detail. Tech-savvy and creative, with experience in content creation, branding, and client communication. Recently completed a Cybersecurity certification, demonstrating versatility and a commitment to continuous learning. Dedicated to fostering positive relationships, driving engagement, and delivering exceptional service in every role.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
14
14
years of professional experience
Work History
Administrative Assistant / Chiropractic Assistant & Marketing Lead
Health Lo? Chiroprac%c & Wellness
06.2019 - 05.2025
- Delivered high-quality customer service and front-desk support, handling scheduling, insurance inquiries, and billing assistance.
- Managed insurance billing codes and ensured compliance with payment processing standards.
- Led social media management, creating branded content, promotional campaigns, and community engagement initiatives.
- Developed marketing materials using Canva and Adobe Creative Suite; produced and edited photos and videos to boost online visibility.
- Maintained brand consistency across all digital platforms and strengthened client communication strategies.
Front Desk Lead & Social Media Manager
Beaumont Health Club
10.2016 - 01.2019
- Provided outstanding customer support and handled membership coordination.
- Managed the organization's social media accounts, increasing engagement and new member sign-ups.
- Produced promotional content, including event videos and community highlights.
- Collaborated with management to design and implement effective marketing campaigns.
Head Chef
Compass Group (Avondale Middle School)
02.2011 - 06.2016
- Oversaw daily kitchen operations and ensured compliance with health and safety regulations.
- Coordinated meal planning and organized special school events.
- Promoted Compass Group programs to encourage community participation and engagement.
Education
Bachelor of Science - Music Business (Marketing)
Full Sail University
CertiLicate - Computer Animation
Full Sail University
Skills
- Experienced with Microsoft Office applications
- Team bonding
- Experienced with Apple Suite applications
- Graphic design using Canva
- Skilled in Adobe Creative Suite
- Adobe Photoshop proficiency
- Video editing expertise
- Video editing expertise
- Experienced in video editing with Final Cut Pro
- Proficient in Logic Pro
- Proficient in LumaFusion
- Experienced in audio production with GarageBand
- Video editing proficiency
- Facebook platform expertise
- Content creation for Instagram
- Social media management
- Engagement-driven TikTok strategy
- Content creation for Snapchat
- YouTube content creation
- Social media management
- Social media engagement
- QR Code Creation
- Content strategy development
- Fundamental graphic design
- Post-production video editing
- Digital photography
- Knowledge of network security frameworks
- Proactive risk assessment
- Data security protocols
- Administrative support
- Microsoft Word
- Microsoft Excel
- Time management
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Microsoft Office Suite
- Scheduling and calendar management
- Office management
- Dedicated team player
- Excel spreadsheets
- Appointment scheduling
- Calendar management
- Relationship building
- Meticulous attention to detail
- Mail handling
- Multi-line phone systems
- Tech-Savvy
- Meeting planning
- Schedule management
- Meeting arrangements
- Business administration
- Workflow planning
- Reception oversight
- Coordination
- Purchase orders organization
- Multi-line telephone systems
- Customer service
- Data entry
- Computer skills
- Office administration
- Professional communication
- Prioritization
- Complex Problem-solving
Certifications Additional Training
- CompTIA Cybersecurity Certification, Central Michigan University, 11/01/25
- ServeSafe Certificate
- Customer Service & Culinary Training, Oakland Technical Center, 01/01/07 - 12/31/09
- YouTube Marketing Strategies, IDEA Health & Fitness Association, 01/01/18
- Business Solutions for Entrepreneurs, IDEA Health & Fitness Association, 01/01/18
Technical Skills
Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams), Apple Suite (Pages, Keynote, Numbers, Mail, iCloud), Canva, Adobe Creative Suite (Photoshop, Premiere), CapCut, Final Cut Pro, Logic Pro, LumaFusion, GarageBand, iMovie, Facebook, Instagram, Twitter/X, TikTok, Snapchat, YouTube, Threads, Social Media Management, QR Code Creation, Content Development, Basic Graphic Design, Video Editing, Photography, Network Security Concepts, Risk Mitigation, Data Protection Practices
Timeline
Administrative Assistant / Chiropractic Assistant & Marketing Lead
Health Lo? Chiroprac%c & Wellness
06.2019 - 05.2025
Front Desk Lead & Social Media Manager
Beaumont Health Club
10.2016 - 01.2019
Head Chef
Compass Group (Avondale Middle School)
02.2011 - 06.2016
CertiLicate - Computer Animation
Full Sail University
Bachelor of Science - Music Business (Marketing)
Full Sail University