Summary
Overview
Work History
Education
Skills
Work Availability
Quote
REFERENCES
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Cristian Bolson

Cristian Bolson

St. Johns,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Gator
St. Johns, FL
01.2023 - Current
  • Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Assistant Manager

Maple Street Biscuit
St. Johns, United States
11.2019 - 01.2023
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Trained new hires on customer service policies and procedures.

Education

High School Diploma -

Bartram Trail High School
Saint Johns, FL
05.2022

Skills

  • Operational Safety
  • Cash Management
  • Data Entry
  • Creative Solutions
  • Customer Order Fulfillment
  • Cash Counting Machine Operations
  • Customer Service Excellence
  • Hospitality and Accommodation
  • Training and Development

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Before enlightenment: chop wood, carry water. After enlightenment: chop wood, carry water.
Zen Buddhist saying

REFERENCES

Professional and Personal References upon request

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Cristian Bolson