Lauren Walker
Blairsville,GA
Summary
Motivated employee, with engaging personality and flexible approach. Upbeat, friendly and anticipating needs to facilitate a good work environment. Dependable, successful providing fast, efficient assistance to fellow employees. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with coworkers, and management. Hardworking laborer with multiple talents. Always a respectful, punctual employee who multitasks with ease.
Overview
13
13
years of professional experience
Work History
Server
Brasstown Valley Resort
03.2023 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Barn Manager
Trackrock Stables
10.2010 - 06.2023
- Monitored overall health and well-being of 60 horses, paying attention to signs of concern.
- Scheduled veterinary appointments for vaccinations and other wellness needs to maintain up-to-date records on horse immunizations.
- Trained and supervised 12 barn workers in animal care procedures, maintenance duties and safety precautions.
- Developed and maintained improved practices in feeding, housing and sanitation to prevent spreading of disease.
- Maintained medical records of histories, required shots and immunizations for livestock and stable animals.
- Utilized disinfectant solutions, brushes, shovels and water hoses to thoroughly clean stalls and pens.
- Operated farm machinery to perform, landscaping, manure disposal and horse transport.
- Instructed group and private riding lessons for beginner and intermediate students.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed detailed plans based on broad guidance and direction.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
Education
No Degree - Allied Health
Young Harris College
Young Harris, GASkills
- Worksite Safety and Maintenance
- Team Coordination and Oversight
- Trash Waste and Removal
- Standard Operating Procedures Understanding
- Equipment Maintenance
- Operational Safety
- Protective Equipment Knowledge
- Recordkeeping Ability
- Safety-First Mentality
- Measurement and Calculation Accuracy
- Physical Labor
- Following Supervisor Instructions
- Forklift Driving
- Project Support
- Material Needs Determination
- General Housekeeping
- Interior Painting
- Safe Work Practices
- Power Washer
- Physical Agility and Coordination
- Protective Gear
- Remove Debris
- Operational Efficiency
Timeline
Server
Brasstown Valley Resort
03.2023 - 06.2023
Barn Manager
Trackrock Stables
10.2010 - 06.2023
No Degree - Allied Health
Young Harris College
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