Cristiand Rodriguez
hayward,CA
Summary
Motivated individual with solid experience managing all levels of large scale projects, delivers accuracy attention to details and on time performance in managing operational functions for diverse- industry. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
Work History
Acct Manager
DSV Air & Sea
10.2022 - Current
- Managed to help grow annual revenue from 1M to 3M while acting as the first account manager
- Overhauled client onboarding processes improving client engagement by 41%
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development..
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Maximized performance by monitoring daily activities and mentoring team members.
Freight Forwarder
DSV Air & Sea
02.2019 - 10.2022
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting as well KPI.
- Stayed on top of shipment locations and current status to update offices and customers
- Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment
- Handled pricing and routing for over 100 international shipments every month
- Worked with customers to understand requirements and provide exceptional customer service
- Led projects and analyzed data to identify opportunities for improvement.
Logistics Analyst Inbound
Tesla Motors
06.2017 - 02.2019
- Coordinate the logistics on behalf of Tesla from Suppliers to different Tesla locations ( Europe , Asia market, US ) to support customer needed.
- Coordinated dispatching of 15 drivers to accomplish daily delivery requirements.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Identify cost saving opportunities via Air, Ground, and Vessel
- Measure KPI for 3PL Warehouses and hold weekly meetings.
Commercial Invoicer
Tesla Motors
02.2013 - 06.2017
- Create commercial invoices to export shipments to all service centers around the world
- Book shipments using Maersk , DSV ,Old dominion ,FedEx Air/ ground and use the most cost effective and efficient means
- Make dangerous goods documents for DG shipments -Air / Ocean
- File AES ,shipping instructions to finalize shipment
- Participated in growth of 400 % more container shipments between 2016 - 2017 to satisfy global parts demand
- Help improve outbound overseas shipments by making metrics to improve discrepancy rate
Senior Logistics associate
Exp Pharmaceutical Corporation
07.2005 - 01.2013
- Plan and implement supply chain optimization projects (e.g. warehouse-slotting, route planning)
- Examine as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment
- Track product flow from origin to final delivery
- Evaluate vendor operations (e.g. freight forwarders) according to quality standards
- Give proper training to new employees
Education
A.A - Liberal Arts
Chabot College
Hayward, CA12.2024
Pharmacy Technician Program
California State University - East Bay
Hayward, CA04.2006
High School Diploma - undefined
H.M. King High School
Kingsville, TX2002
Skills
- Conflict resolution, delivery, maintain inventory, logistics, materials,
- Data analysis
- Excel / Power point / Outlook
- Bilingual English / Spanish
- Customer Relationship Management
- Conflict resolution
- Customer Service
- Transportation and Logistics Coordination
- IATA/ICAO /IMO Certification for Dangerous Goods
Timeline
Acct Manager
DSV Air & Sea
10.2022 - Current
Freight Forwarder
DSV Air & Sea
02.2019 - 10.2022
Logistics Analyst Inbound
Tesla Motors
06.2017 - 02.2019
Commercial Invoicer
Tesla Motors
02.2013 - 06.2017
Senior Logistics associate
Exp Pharmaceutical Corporation
07.2005 - 01.2013
A.A - Liberal Arts
Chabot College
Pharmacy Technician Program
California State University - East Bay
High School Diploma - undefined
H.M. King High School
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