Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Hi, I’m

Cristian Marrero

New York,NY

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

1
year of professional experience

Work History

H&M Hennes & Mauritz

Retails Sales Advisor
04.2023 - Current

Job overview

  • Boosted customer satisfaction by providing personalized product recommendations and efficient service.
  • Improved customer retention by proactively addressing concerns and resolving issues promptly.
  • Facilitated a welcoming environment for all shoppers through friendly interactions and attentive assistance.
  • Streamlined checkout process by quickly scanning items, bagging purchases, and processing payments securely.
  • Utilized strong multitasking abilities while juggling multiple responsibilities such as cashiering, stocking shelves, assisting customers, or handling returns/exchanges efficiently.

Education

SUNY Purchase
Purchase, NY

Bachelor of Arts from Graphic Design
05.2025

University Overview

Skills

  • Upselling strategies
  • Negotiation
  • Brand Awareness
  • Store maintenance
  • Customer Service
  • Teamwork and Collaboration

Volunteer Experience

Volunteer Experience
  • Stop Hunger Now, Inc. - Mount Moriah SDA Church, Ridgewood, NY

      Helped package meals for families in need across the tri-state area. Learned the value of volunteer work and working to end hunger and homelessness in my community.

Languages

English
Full Professional

Timeline

Retails Sales Advisor
H&M Hennes & Mauritz
04.2023 - Current
SUNY Purchase
Bachelor of Arts from Graphic Design

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Cristian Marrero