Game Advisor
Steam
Austell, GA
09.2023 - Current
- Provided customer service to game players through in-person and online interactions.
- Assisted customers with purchasing decisions by providing product knowledge and recommendations.
- Created promotional materials for new games and products.
- Developed strategies for improving the overall customer experience with games.
- Gathered feedback from customers regarding their experiences with games and services.
- Maintained records of sales, customer information, and other relevant data.
- Compiled reports on gaming trends based on customer feedback or sales data.
- Managed social media accounts related to the company's games or services.
- Applied pricing changes to products in order to prepare for sales.
- Reported progress and resolved problems to keep projects on schedule and within budget parameters.
- Monitored guest activity, following loss prevention procedures to protect shelf inventory and remove suspicious visitors from store.
