Cristin Duffy
Plymouth,MA
Summary
Compassionate Counselor focused on helping patients overcome personal obstacles. Diligent and resourceful professional with multiple years of hands-on experience diagnosing issues and cultivating personalized treatment plans. Comfortable working either autonomously or in team-based setting to resolve issues. Organized and motivated employee eager to apply previously obtained skills in various educational environments. Seeking adjunct professor opportunities to expand skills while facilitating student and university growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner/Clinician
Anchor of Grace Counseling
Kingston, MA
01.2018 - Current
- Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
- Counseled family members to assist in understanding, dealing with or supporting clients or patients.
- Participated in weekly team meetings to discuss client cases and review treatment plans.
- Provided individual and group counseling to clients struggling with mental health issues.
- Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Executed appropriate risk-assessment and mitigation strategies.
- Conferred with clients to discuss treatment options and therapy goals.
- Educated staff members on the importance of providing culturally competent services to diverse populations.
- Collaborated with other healthcare providers to coordinate comprehensive care for clients.
- Developed therapeutic relationships with clients and their families to ensure effective communication.
- Assessed patients for risk of suicide attempts or harmful behavior toward others.
- Applied advanced counseling techniques to define patient and family issues.
- Maintained detailed records of client progress in accordance with HIPAA regulations.
- Prepared and maintained required treatment records and reports.
- Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
- Collected information about clients through interviews, observation, or tests.
- Assisted clients with identifying feelings and behaviors by asking open-ended questions.
- Monitored client safety by assessing risk factors associated with suicide or self-harm behaviors.
- Offered referrals to community resources that could assist clients in meeting their needs.
- Organized treatment projects that focused on problem solving skills and creative thinking.
- Assisted in crisis intervention when needed to provide immediate support for clients in distress.
- Diagnosed mental health, emotional and substance abuse disorders.
- Developed and implemented treatment plans based on clinical experience and knowledge.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Conducted intake interviews, case recording and test interpretation to assist in obtaining treatment for clients.
- Guided clients in developing skills or strategies for dealing with problems.
- Conducted initial assessments of clients to diagnose mental health disorders and develop treatment plans.
- Provided individual and group mental health counseling in alignment with evidence-based practice and clinical models.
- Implemented evidence-based interventions based on best practices in the field of mental health counseling.
- Provided case management services including linking clients to necessary social services or community supports.
- Created and reviewed master treatment and discharge plans for clients.
- Provided counseling for relapse prevention, social issues and mental health problems.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Referred clients to other programs and community agencies to enhance treatment processes.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Attended continuing education courses related to current trends in the field of mental health counseling.
- Referred clients to external resources for additional support.
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
- Documented service plans, treatment reports and progress notes.
- Developed positive working relationships with community resource representatives to improve client service.
- Led patients in individual, family, group and marital therapy sessions.
- Diagnosed and formulated treatment goals for patients utilizing current DSM.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Provided clinical supervision to mental health clinicians, ensuring that their practice met professional standards.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Reviewed completed work to verify consistency, quality and conformance.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Monitored employee productivity to provide constructive feedback and coaching.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Maintained positive working relationship with fellow staff and management.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Worked closely with human resources to support employee management and organizational planning.
- Assessed company operations for compliance with safety standards.
- Completed day-to-day duties accurately and efficiently.
In Home Therapist / Clinical Supervisor
Baystate Community Services
Plymouth, MA
01.2015 - 11.2019
- Maintained progress notes and documentation for patient health records.
- Collaborated with multidisciplinary team to determine effective treatment plans.
- Facilitated and obtained appropriate authorizations for care.
- Managed caseload of multiple sessions weekly using various types of therapies and approaches.
- Performed comprehensive assessments for each patient.
- Established a safe environment where clients can express themselves freely without judgement or fear of repercussions.
- Engaged in regular consultation with colleagues regarding challenging cases or difficult situations.
- Developed an understanding of different cultures in order to better serve diverse populations.
- Delivered appropriate therapy based on diagnosis and individual needs.
- Attended regular meetings with supervisors to discuss cases and develop strategies for improvement.
- Facilitated group therapy sessions focused on developing social skills and coping strategies.
- Collaborated with other professionals to coordinate services such as medical care, psychiatric care, and community resources.
- Educated families about the importance of mental health counseling and self-care techniques.
- Worked collaboratively with school personnel when applicable to ensure children's academic success.
- Participated in continuing education courses related to relevant topics such as trauma informed care or evidence-based practices.
- Conducted family sessions to help strengthen family relationships and improve communication skills.
- Encouraged clients to take responsibility for decisions they make while providing guidance along the way.
- Conducted mental health counseling using evidence-based practice and clinical models.
- Developed individualized treatment plans for each client based on their needs and goals.
- Assessed clients' mental status by interviewing them, observing their behavior, and reviewing available records.
- Provided crisis intervention services when needed.
- Gathered feedback from clients regarding their satisfaction with the therapeutic process.
- Adhered to professional standards set by state licensing boards and ethical codes.
- Supported clients in identifying strengths that can be utilized for long-term success.
- Demonstrated empathy towards all individuals regardless of background or circumstances.
- Maintained accurate records of session notes, assessments, evaluations, treatment plans.
- Created reports documenting client progress and interactions during sessions.
- Provided in-home therapy to clients with mental health issues.
- Understood and followed oral and written directions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained updated knowledge through continuing education and advanced training.
- Planned and completed group projects, working smoothly with others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Provided clinical supervision to therapeutic mentors, ensuring that their practice met professional standards.
- Provided training opportunities for staff members related to evidence-based treatments.
- Maintained a high level of ethical conduct when interacting with clients and colleagues alike.
- Oversaw the development of individualized service plans for new clients.
Preschool Teacher/ Supervisor
Center Preschool and Childcare
Pembroke, MA
05.2007 - 06.2015
- Assisted in providing a safe and secure environment for children.
- Assisted in organizing field trips so students could experience hands-on learning opportunities outside the classroom.
- Developed professional relationships with parents, teachers, directors and therapists.
- Adapted instructional methods based on individual student needs.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Facilitated group play activities that encouraged collaboration among students.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Read stories to children and taught painting, drawing, and crafts.
- Observed children to record development.
- Utilized technology such as computers and tablets in the classroom setting.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Supervised outdoor playtime while ensuring safety regulations were followed.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Engaged with children on individual basis to build positive, trusting relationships.
- Led story time sessions designed to promote literacy skills among young learners.
- Implemented appropriate disciplinary measures when necessary according to school policies.
- Attended professional development workshops to stay current on best practices for early childhood education.
- Implemented hands-on, play-based strategies for experiential learning.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Organized educational materials and resources to create an engaging learning environment.
- Met with parents to discuss child behavior and academic progress.
- Provided guidance regarding nutrition and healthy habits during snack time.
- Maintained student records according to rigorous confidentiality and privacy regulations.
- Adapted instructional techniques according to student learning styles and progress.
- Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
- Taught children foundational skills in colors, shapes and letters.
- Integrated multicultural themes into instruction plans to foster respect for diversity among students.
- Monitored student progress to ensure cooperation and growth.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Participated in workshops, trainings and conferences to improve educational skills.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Directed and supervised children during field trips and special activities.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
- Participated in parent-teacher conferences to discuss academic progress of each child.
- Collaborated with fellow teachers on various projects related to curriculum design and implementation.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Administered assessments throughout the year to gauge student understanding of content material.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Encouraged critical thinking skills through problem solving activities.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
EdS - Community Care & Counseling: Traumatology
Liberty University
Lynchburg, VA05-2023
Master of Arts - Professional Counseling
Liberty University
Lynchburg, VA01-2015
Bachelor of Science - Social Science
Ashford University
Clinton, IA01-2012
High School Diploma -
Plymouth South High School
Plymouth, MA06-2002
Skills
- Process Monitoring
- Clinical Documentation Mastery
- Practiced in Family Assessments
- Electronic Medical Record Software
- Treatment Planning
- PTSD Group Specialist
- Mental Health Evaluations
- Clinical Documentation
- Clinical Interventions
- Case Documentation
- Tracking Client Progress
- Goal Setting
- Client Goal Planning
- Biopsychosocial Assessments
- Family Therapy Background
- Psychiatric and Mental Health Care
- Patient Education
- Mental Health Assessment
- Problem-Solving
- Effective Listening
- Schedule Management
- Co-Teaching and Co-Planning
- Student Motivation and Engagement
- Cognitive and Behavioral Development
- Social Development
- Positive Learning Environment
- Group and Individual Instruction
- Student Support
- Team Collaboration
- Positive Student Engagement
- Conflict Resolution
- Documentation and Reporting
- Student-Centered Learning
- Relationship Building
Certification
- Licensed Mental Health Counselor - Massachusetts
Timeline
Owner/Clinician
Anchor of Grace Counseling
01.2018 - Current
In Home Therapist / Clinical Supervisor
Baystate Community Services
01.2015 - 11.2019
Preschool Teacher/ Supervisor
Center Preschool and Childcare
05.2007 - 06.2015
EdS - Community Care & Counseling: Traumatology
Liberty University
Master of Arts - Professional Counseling
Liberty University
Bachelor of Science - Social Science
Ashford University
High School Diploma -
Plymouth South High School
- Licensed Mental Health Counselor - Massachusetts
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