Cristin Felton
Marionville,MO
Summary
Dynamic Advance Medical Assistant with a proven track record at Mercy General Hospital, adept in scheduling appointments efficiently and excelling in patient-focused care. Skilled in EMR/EHR and known for compassionate service, I significantly enhanced patient-provider relations. Expert in maintaining confidentiality and managing medical documentation, my approach has consistently fostered trust and improved clinical efficiency.
Overview
8
8
years of professional experience
Work History
Advance Medical Assistant
Mercy General Hospital
1965 S Fremont Ave. Suite 100, Springfield, MO 658
05.2022 - Current
- Referral Coordinating; scheduling pts for appointment for almost 2 years. Scheduling pts with provider for correct dx and correct appointment times while maintaining happy pt to provider interactions through scheduling and messaging between providers
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Direct Support Professional
Judevine Center for Autism
Springfield, MO
07.2016 - 02.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
Associate of Science - Nursing
Bolivar Technical College
Bolivar, MO05-2021
Associate of Science - Clinical Science
Ozarks Technical Community College
Springfield, MO05-2019
Skills
- Scheduling appointments for patients
- Documentation expert
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Patient-focused care
- Compassionate
- Maintaining confidentiality
- Adaptable
- Inventory and supply management
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Languages
English
Full Professional
Timeline
Advance Medical Assistant
Mercy General Hospital
05.2022 - Current
Direct Support Professional
Judevine Center for Autism
07.2016 - 02.2021
Associate of Science - Nursing
Bolivar Technical College
Associate of Science - Clinical Science
Ozarks Technical Community College