Cristin Lilley
New Caney,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Direct Care Staff
Creighton Oak RTC
Conroe, TX
- Utilized appropriate techniques when dealing with challenging behaviors.
- Provided emotional support and encouragement to clients during difficult times.
- Participated in training programs as required by state licensing regulations.
- Responded promptly to emergency situations involving client health or safety.
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted individuals in development of social skills to become integrated in community.
- Used approved crisis intervention techniques in emergency situations.
- Maintained clean and well-organized environment for client happiness and safety.
Certified Medical Assistant/Certified Phlebotomy Technician
Health Point
Madisonville , TX
05.2023 - 09.2023
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
Certified Clinical/Administrative Medical Assistant
Livingston Pediatics
Livingston, TX
11.2022 - 05.2023
- Greeted patients and scheduled appointments.
- Maintained patient records, including medical histories and insurance information.
- Answered telephones, directed calls, and took messages.
- Contacted other healthcare providers regarding patient care plans.
- Created new patient charts in accordance with office protocol.
- Ensured that all medical documents were accurately completed prior to submission.
- Maintained a clean reception area by tidying up furniture and organizing magazines.
- Processed payments from patients or third-party payers using electronic payment systems.
- Scheduled appointments for patients via phone and in person.
- Assisted with referrals and prepared medical records for patients.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Maintained confidentiality of records relating to clients' treatment
Education
Certified Clinical/Administrative Medical Assistant -
Angelina College
Lufkin, TX08-2022
Certified Phlebotomy Technician -
Angelina College
Lufkin, TX08-2022
Certified EKG Technician -
Angelina College
Lufkin, TX05-2022
High School Diploma -
Livingston High School
Livingston, TX06-2016
Skills
- Meal Preparation
- Treatment plan implementation
- Housekeeping
- CPR Certified
- Personal Hygiene Assistance
- Compassionate Care
- Policy compliance
- Social Skills Development
- Safety Monitoring
- Emotional Support
- Recreational Activities
- Medical appointments
- Emergency Response
- Social skills
- Critical Thinking
- Understands Medical Procedures
- Knowledge Of Medical Terminology
- Appointment Coordination
- Hipaa Protocols
- Procedure Assistance
- Intake And Discharge
- Decision-Making
- Equipment Inspection And Cleaning
- Wound Care And Irrigation
- Wound Dressing
- Attention To Detail
- First Aid
- Vital Signs Documentation
- Infection Control Standards
- Blood Collection
- Time Management
- Paperwork Processing
- Medical Records Handling
- Accurate Labeling
- Sanitation And Sterilization
- Sample And Specimen Collection
Certification
- Certified Clinical/Administrative Medical Assistant
- Certified Phlebotomy Technician
- BLS/First Aid/CPR
- Mandatory Reporting Community Response for youth and Families
- Need for Normalicy training
- Medical Consent Training For Caregivers
- Recognize, Respond,Report Victims of Human Trafficking for Healthcare Professionals
- Texas Food Handlers
- Introduction to Adverse Childhood Experiences (ACEs) and Early Trauma
- Ruaway Preventions
Timeline
Certified Medical Assistant/Certified Phlebotomy Technician
Health Point
05.2023 - 09.2023
Certified Clinical/Administrative Medical Assistant
Livingston Pediatics
11.2022 - 05.2023
Direct Care Staff
Creighton Oak RTC
Certified Clinical/Administrative Medical Assistant -
Angelina College
Certified Phlebotomy Technician -
Angelina College
Certified EKG Technician -
Angelina College
High School Diploma -
Livingston High School
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