Cristin Phillips
Customer Service Representative
Thomasville,United States
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
9
9
years of professional experience
Work History
Inspector
Vomela
Thomasville, NC
08.2018 - 11.2019
- Upheld codes and regulations governing materials, processes and procedures.
- Collected samples and tested system components.
- Conferred with vendors regarding inspection results to recommend corrective procedures and communicate needed repairs.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams and template specifications.
- Prepared reports detailing findings of inspections, investigations and tests.
- Took numerous photos of each home for documentation purposes and categorized each picture.
- Started and observed equipment operations to automatically sort and inspect materials and products.
Book Keeper
Phillips Furniture Delivery
Trinity, NC
01.2005 - 05.2012
- Posted daily receipts and payments in accordance with corporate protocols.
- Reported financial data and updated financial records in ledgers and journals.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Supported operations by communicating with customers, filing documents and managing data.
- Calculated deductions and processed payroll for employees.
Education
GED -
Randolph County Community Collage
Archdale, NC 09.2010 - 11.2010
Skills
Industry standards
Effective writing
Paperwork evaluations
Safety awareness
Visual inspections
Training and mentoring
Valid drivers license
Reporting and analysis
Timeline
Inspector
Vomela
08.2018 - 11.2019
GED -
Randolph County Community Collage
09.2010 - 11.2010
Book Keeper
Phillips Furniture Delivery
01.2005 - 05.2012