Donna Childs
Customer Service
Irmo,SC
Summary
Results-driven professional with extensive experience at BMW Manufacturing and a strong background in quality control and inspection reporting. Proven ability to enhance operational efficiency and customer satisfaction through effective team training and process optimization. Skilled in equipment operation and complaint resolution, demonstrating a commitment to excellence and continuous improvement.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Inspector
BMW Manufacturing
Machine Operator
Standard Motor Products, Inc.
Assembler/Machine Operator
Stanadyne Automotive
Cashier
Food Lion Stores
01.2021 - Current
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience for all shoppers.
- Maintained an organized and well-stocked checkout area, facilitating quick service and minimizing wait times.
- Assisted in training new cashiers on operational procedures, promoting consistency and high service standards.
- Handled customer inquiries and complaints with professionalism, enhancing customer satisfaction and loyalty.
Assistant Manager
Dollar Tree
01.2014 - 01.2021
- Supported inventory management by accurately tracking stock levels, ensuring timely replenishment of merchandise on the sales floor.
- Assisted in training new team members on store policies, enhancing overall team performance and customer service quality.
- Monitored daily sales reports to identify trends and recommend adjustments to merchandising strategies for improved sales.
- Implemented efficient stocking procedures that reduced time spent in inventory organization and increased product availability for customers.
Education
High School Diploma - Business
Greenwood High School
Greenwood, SCSkills
Cash handling
Customer service
Transaction processing
Complaint resolution
Team training
Checkout organization
Operational procedures
Continuous improvement
Product replenishment
Quality assurance
Time management
Process optimization
Equipment operation
Safety compliance
Production efficiency
Workflow coordination
Performance monitoring
Supply chain support
Inspection reporting
Quality control
Project management
Regulatory compliance
Materials testing
Safety awareness
Training and mentoring
Visual inspections
Corrective action planning
Ethics and integrity
Team building
Equipment inspection
Strategic planning
Investigative research
Compliance training
Industry expertise
Blueprint reading
Progress monitoring
Industry standards
Clean driving record
Budget administration
Business management
Process improvements
Product testing
Trained in procedure
Paperwork evaluations
Documentation preparation
Training coordination
Legal compliance
Inspection protocols
Risk management
Multitasking Abilities
Written communication
Corrective action recommendations
Excellent communication
Professionalism
Operations monitoring
Documentation and recordkeeping
Time management abilities
Reliability
Team collaboration
Attention to detail
Teamwork and collaboration
Problem-solving
Product inspection
Problem-solving abilities
Self motivation
Decision-making
Multitasking
Adaptability and flexibility
Effective communication
Hospitality and accommodation
Observant nature
Evidence collection
Modifications expertise
Dimensional sampling
Analysis and testing
Technical data interpretation
Software proficiency
Assembly inspection
Production assessment
Environmental regulations
Field inspections
Performance evaluation
Project coordination
Sales reporting
Merchandising strategies
Report writing
Certification
Work Keys Certificate
Timeline
Cashier
Food Lion Stores
01.2021 - Current
Work Keys Certificate
09-2020
Assistant Manager
Dollar Tree
01.2014 - 01.2021
Inspector
BMW Manufacturing
Machine Operator
Standard Motor Products, Inc.
Assembler/Machine Operator
Stanadyne Automotive
High School Diploma - Business
Greenwood High School