Donna Childs
Customer Service
Irmo,SC
Summary
Results-driven professional with extensive experience at BMW Manufacturing and a strong background in quality control and inspection reporting. Proven ability to enhance operational efficiency and customer satisfaction through effective team training and process optimization. Skilled in equipment operation and complaint resolution, demonstrating a commitment to excellence and continuous improvement.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Inspector
BMW Manufacturing
Machine Operator
Standard Motor Products, Inc.
Assembler/Machine Operator
Stanadyne Automotive
Cashier
Food Lion Stores
01.2021 - Current
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience for all shoppers.
- Maintained an organized and well-stocked checkout area, facilitating quick service and minimizing wait times.
- Assisted in training new cashiers on operational procedures, promoting consistency and high service standards.
- Handled customer inquiries and complaints with professionalism, enhancing customer satisfaction and loyalty.
Assistant Manager
Dollar Tree
01.2014 - 01.2021
- Supported inventory management by accurately tracking stock levels, ensuring timely replenishment of merchandise on the sales floor.
- Assisted in training new team members on store policies, enhancing overall team performance and customer service quality.
- Monitored daily sales reports to identify trends and recommend adjustments to merchandising strategies for improved sales.
- Implemented efficient stocking procedures that reduced time spent in inventory organization and increased product availability for customers.
Education
High School Diploma - Business
Greenwood High School
Greenwood, SCSkills
Cash handling
Certification
Work Keys Certificate
Timeline
Cashier
Food Lion Stores
01.2021 - Current
Work Keys Certificate
09-2020
Assistant Manager
Dollar Tree
01.2014 - 01.2021
Inspector
BMW Manufacturing
Machine Operator
Standard Motor Products, Inc.
Assembler/Machine Operator
Stanadyne Automotive
High School Diploma - Business
Greenwood High School