Cristina Akins
Hardrock Cafe
Miami Gardens ,FL
1
Certification
7
years of professional experience
Hardworking, positive team member with strong organizational skills, ready to support daily tasks and complete assigned work.,Helps team reach company goals through dependable service and strong attention to guest needs.,Handles order management, payment processing, upselling, menu knowledge, dietary requests, and food safety with care.
Work History
Server
2 Years 8 Months- Provided attentive and personalized food and beverage service in a fast-paced, high-volume restaurant environment.
- Managed multiple tables while prioritizing guest needs and maintaining efficient service.
- Used POS systems to accurately enter orders, process payments, split checks, and manage guest transactions.
- Demonstrated strong knowledge of food and beverage menus while making personalized recommendations and promoting additional items.
- Built positive relationships with guests and provided friendly, professional service throughout their dining experience.
- Communicated closely with kitchen, bar, hosts, and fellow servers to ensure accurate and timely service.
- Handled special requests and dietary considerations while maintaining attention to food safety standards.
- Maintained clean, organized tables and dining areas and efficiently managed table turnovers.
- Worked effectively as part of a team during high-volume shifts and busy service periods.
Server
1 Year 5 Months- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Patient Care Coordinator
2 Months- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for dental treatments and procedures.
- Acted as main point of contact for patients, doctors, and staff by closely reviewing medical records and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
Server
2 Years 8 Months- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Patient Coordinator
1 Year 5 Months- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Worked with patients to schedule treatment and procedures.
- Worked with Specialty Doctors
- Delivered excellent patient experiences and direct care.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
Education
License Aesthetician - Beauty
High School Diploma
Skills
Warm and Friendly
Natural Leadership
Adaptable and Flexible
Dining Customer Service
Wine and Liquor Service
Table Monitoring and Turnovers
Menu Memorization
Service Prioritization
Hostess Experience
High-Volume Dining
Managing Extras
Customer Service and Rapport
Billing and Payment Processing
Patient Care
Scheduling
Insurance Coordinator
Certification
- Licensed Aesthetician - 2022
Timeline
Server
Hardrock Cafe
12.2023 - 08.2026Read More
Server
Queens Hospitality
03.2022 - 08.2023Read More
Patient Care Coordinator
Kip Ring DDS
01.2022 - 03.2022Read More
Patient Coordinator
Sage Dental
08.2020 - 01.2022Read More
Server
Tuckerdukes
07.2019 - 03.2022Read More
Coral Glades High School
High School Diploma
Read More
Boca Beauty Academy
License Aesthetician from Beauty
Read More