Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cristina Balbi

The Bronx,NY

Summary

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

5
5
years of professional experience

Work History

Crew Member

Chipotle
06.2024 - 09.2024
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Supervisor

Good Shepherds Services
11.2022 - 06.2024
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.

Summer Camp Counselor

Sobro SYEP
07.2021 - 08.2022
  • Supervised groups of children during recreational activities.
  • Encouraged positive behavior among campers through role modeling and reinforcement techniques.
  • Organized games and sports activities to keep campers entertained.
  • Maintained accurate records of attendance, behavior, and medical information for each camper.

Sales Associate

Models Sporting Goods
The Bronx, NY
04.2019 - 11.2020
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Built relationships with customers to encourage repeat business.

Education

Associate of Arts - Psychology

Borough of Manhattan Community College
New York, NY
06.2025

Skills

  • Teamwork and collaboration
  • Detail-oriented
  • Multi-tasking strength
  • Building rapport
  • Goal-oriented
  • Strong communication

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Crew Member

Chipotle
06.2024 - 09.2024

Supervisor

Good Shepherds Services
11.2022 - 06.2024

Summer Camp Counselor

Sobro SYEP
07.2021 - 08.2022

Sales Associate

Models Sporting Goods
04.2019 - 11.2020

Associate of Arts - Psychology

Borough of Manhattan Community College
Cristina Balbi