Cristina Canovas
Summary
Reliable personal care professional bringing [Number] years of experience in Personal Care Assistant roles. Accustomed to addressing physical and mental disabilities and monitoring needs for convalescent patients.
Accurate, assertive and adaptable Personal Assistant effective at multitasking in challenging situations and meeting critical deadlines.
Overview
10
10
years of professional experience
Work History
Customer Service Cashier
Casa De Cambio Reynosa
Brownsville, TX
12.2017 - Current
Youth Care Worker
Southwest Key Program
Brownsville Tx, TX
05.2022 - 03.2025
- Monitored activities and maintained safe living and learning environment for youth to thrive.
- Monitored the physical environment to ensure safety of clients and staff.
- Supervised daily activities and ensured a safe environment for all youth.
- Established and maintained environment, encouraging teamwork, collaboration and ethical behavior.
- Utilized vehicles to transport youth to and from school, appointments and outings.
- Conducted conflict resolution sessions among youths to foster a positive living situation.
Customer Service Cashier
Dillards
Brownsville, TX
09.2015 - 03.2017
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
- Maintained revenue streams by exhausting every option before offering refunds.
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
- Reviewed account and service histories to identify trends and issues.
- Helped customer locate and select appropriate merchandise throughout store.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
- Welcomed customers, offering assistance to help find necessary store items.
- Arranged updated promotional displays every [Timeframe].
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Personal Care Assistant
Spanish Meadows Nursing Home
Brownsville, TX
05.2015 - 12.2015
- Maintained cleanliness, neatness and organization of all areas.
- Interacted with [Number] guests per day with friendly, patient manner to deliver positive, fun experience.
Education
High School Diploma -
Colegio La Salle
Matamoros, Mx08.1992
Skills
- Client satisfaction
- Meal preparation
- Meal planning
- Household organization
- Problem-solving
- Merchandise restocking
- Customer service
- Cash management
- Payment processing
- Returns and exchanges
- Issue resolution
- Credit and cash transactions
- Cash register operation
Timeline
Youth Care Worker
Southwest Key Program
05.2022 - 03.2025
Customer Service Cashier
Casa De Cambio Reynosa
12.2017 - Current
Customer Service Cashier
Dillards
09.2015 - 03.2017
Personal Care Assistant
Spanish Meadows Nursing Home
05.2015 - 12.2015
High School Diploma -
Colegio La Salle
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