Cristina Cordova
Houston
Summary
Dedicated and passionate about providing a good customer experience. Vigilant, compassionate and a diligent professional. Fast worker focused on delivering excellent service. Fluent in both MAC an PC platform. Capable of using technology tools such as Word, Excel and cash handling . Bi-lingual – English and Spanish.
Overview
4
4
years of professional experience
Work History
Dog Bather
Pet Smart
Houston, TX
03.2025 - Current
- Greeted pet owners with confidence and respect to build trust
- Made owners feel comfortable with following specific dog care needs
- Contributed to increased revenue by upselling additional services such as nail grinding or teeth cleaning during the dog bathing process.
- Reduced wait times for appointments through effective time management skills and efficient use of resources.
- Enhanced customer satisfaction by providing thorough dog bathing services tailored to each pet''s unique needs.
Cashier/Personal Shopper
Walmart
Houston, TX
02.2022 - 02.2025
- Assemble customer’s online orders
- Deliver and load orders to vehicles once customers arrive for pick-up
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained a clean, neat, and member-ready area
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Processed customer transactions efficiently, maintaining accuracy in cash handling.
Education
Firefighter Certificate -
San Jacinto College
01.2022
High School Diploma - undefined
South Houston High School
South Houston, TX01.2021
Skills
- Maintaining cleanliness
- Safety measures
- Cash handling
- Customer relations
- Time management skills
- Customer service
- Work ethic and integrity
- Patience and empathy
Timeline
Dog Bather
Pet Smart
03.2025 - Current
Cashier/Personal Shopper
Walmart
02.2022 - 02.2025
High School Diploma - undefined
South Houston High School
Firefighter Certificate -
San Jacinto College