Cristina Delgado
Costa Mesa,CA
Summary
Dynamic professional with a proven track record at Fairfield Inn Marriott, excelling in food presentation and quality assurance. Demonstrated exceptional customer service while managing inventory and ensuring cleanliness in high-pressure environments. Committed to maintaining sanitary standards and enhancing guest satisfaction through meticulous attention to detail and effective communication.
Overview
7
7
years of professional experience
Work History
Kitchen Cook
Fairfield Inn Marriott
15011 Newport Ave. Tustin, CA
08.2023 - 03.2025
- Promoted excellence in food quality and presentation for kitchen staff.
- Cleaned and sanitized work areas, utensils and equipment.
- Monitored food quality and presentation to maintain high standards.
- Managed inventory and ordered food and supplies to maintain adequate stock.
Deli Clerk
Vons Grocery Store
185 E 17th St Costa Mesa Ca 92627
06.2025 - Current
- Assisted customers with product selection and special requests to enhance shopping experience.
- Maintained cleanliness and organization of deli counter, ensuring compliance with health standards.
- Prepared and sliced meats, cheeses, and other products according to customer specifications.
- Collaborated with team members to streamline operations and improve service efficiency.
- Monitored inventory levels, placing orders for supplies to prevent stock shortages.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
Environmental Services Housekeeper
Foothill Regional Medical Center
14662 Newport Ave. Tustin, CA
05.2021 - 06.2023
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Housekeeper
Fairfield Marriott
15011 Newport Ave. Tustin, CA
02.2019 - 03.2021
- Adhered to professional house cleaning checklist.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Education
High School Diploma -
Tustin Adult Education
Tustin, CA05-2025
No Degree - Medical Assistant
American Career College
CA04-2026
Skills
- Equipment inspection
- Food presentation
- Order management
- Customer service
- Quality assurance and control
- Inventory rotation
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Deli Clerk
Vons Grocery Store
06.2025 - Current
Kitchen Cook
Fairfield Inn Marriott
08.2023 - 03.2025
Environmental Services Housekeeper
Foothill Regional Medical Center
05.2021 - 06.2023
Housekeeper
Fairfield Marriott
02.2019 - 03.2021
High School Diploma -
Tustin Adult Education
No Degree - Medical Assistant
American Career College