Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Cristina Diaz

San Jose,CA

Summary

Skilled barista with experience in high-volume coffee shops, known for creating comfortable customer environments and efficiently managing team workflow. Possess strong knowledge of diverse coffee brewing methods and commitment to cleanliness, quality, and customer satisfaction.

Overview

21
21
years of professional experience

Work History

Barista

Bon Apptit Management
San Jose, CA
04.2022 - Current
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.

Cafeteria Cashier

Guckenheimer
San Jose, CA
12.2019 - 05.2021
  • Greeted customers and responded to inquiries in a polite and professional manner.
  • Assisted customers with menu selections, meal options, and special requests.
  • Processed payments accurately, including cash, credit and debit cards, checks, and vouchers.
  • Provided excellent customer service at all times by addressing concerns promptly and courteously.

Daycare Assistant

Soledad Bacani Daycare
San Jose, CA
09.2015 - 07.2019
  • Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
  • Provided supervision and care to young children ranging from infants to pre-school age.
  • Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
  • Ensured safety of the children by monitoring their play areas and activities throughout the day.
  • Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
  • Encouraged socialization among peers by facilitating interactions between kids during outdoor playtime.
  • Communicated effectively with families on a regular basis regarding any changes in behavior or health issues.
  • Motivated children to participate in various tasks encouraging them to be independent thinkers while having fun at the same time.

Bottling Line Operator

Custom Labeling & Bottling
Sunnyvale, CA
07.2012 - 05.2014
  • Adjusted machine settings according to specific product requirements.
  • Monitored production line speed and quality of product output.
  • Assisted in packing finished products into boxes or crates for shipment purposes.
  • Checked labels on bottles before they were shipped out to customers or distributors.

Cashier

Rotten robbies
San Jose, CA
03.2004 - 08.2011
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Education

Some College (No Degree) - General Education

Mount Pleasant High School, San Jose CA
Location

Skills

  • Positive and professional
  • Coffee expertise
  • Menu Memorization
  • Speedy and efficient
  • Friendly and outgoing
  • Active listener
  • Team Player

Awards

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit.
  • Aenean ac interdum nisi.

Timeline

Barista

Bon Apptit Management
04.2022 - Current

Cafeteria Cashier

Guckenheimer
12.2019 - 05.2021

Daycare Assistant

Soledad Bacani Daycare
09.2015 - 07.2019

Bottling Line Operator

Custom Labeling & Bottling
07.2012 - 05.2014

Cashier

Rotten robbies
03.2004 - 08.2011

Some College (No Degree) - General Education

Mount Pleasant High School, San Jose CA
Cristina Diaz