Cristina Duron
El Paso,TX
Summary
Driven phlebotomist with a proven track record at BPL Plasma, excelling in specimen handling and enhancing patient care. Mastered venipuncture and maintained specimen integrity, achieving high-quality control standards. Demonstrated compassionate patient engagement, significantly improving patient experience and safety. Skilled in medical terminology and lab reporting, contributing to a collaborative team environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist
BPL Plasma
05.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
CNA
UMC Hospital
02.2021 - 04.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
Online Personal Shopper
Walmart
10.2020 - 03.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Participated in team meetings and staff training sessions.
- Preserved patient safety by following safety protocols.
Education
Eastwood High School
El Paso, TX06.2019
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Sample and specimen collection
- Blood collection techniques
- Specimen labeling procedures
- Medical terminology knowledge
- Quality Control
- Sample storage
Certification
CNA Certification
Phlebotomy Technician Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Phlebotomist
BPL Plasma
05.2022 - Current
CNA
UMC Hospital
02.2021 - 04.2022
Online Personal Shopper
Walmart
10.2020 - 03.2022
Eastwood High School
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