Open To Work
Cristina Figueroa
Health Care Professional
Albuquerque,NM
The way to get started is to quit talking and begin doing.
Walt Disney
Work Preference
Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
Hospital Corpsman E-6Allergy TechnicianDiabetic CoordinatorTraveling Medical AssistantMedical Oncology Medical AssistantLocation Preference
RemoteSalary Range
45000/yr - 60000/yrImportant To Me
Work from home optionWork-life balanceFlexible work hoursOverview
21
21
years of professional experience
2
2
Languages
Summary
Skilled Hospital Corpsman offering 22 years of military medical experience, as well as expertise in vaccinations, blood draws, and emergency care. Proven success managing emergent situations and utilizing critical thinking to manage unexpected conditions.
Work History
Hospital Corpsman E-6
United States Navy
- Recognized with Navy Achievement Medal for clearing over 5,000 seamen medically for Desert Storm deployment. Established record for highest medical readiness level achieved in unit.
- Facilitated urgent medical and dental treatment for sailors and marines in field as hospital corpsman EMT and medi-vac coordinator.
- Managed up to 9 medical professionals and delivered critical care as EMT in emergency circumstances
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
- Contributed to medical evacuations and transport of patients to other medical facilities.
Allergy Technician
Duke City Health Care Clinics
01.2023 - 05.2026
- Facilitates initial patient interview after referral from ENT physician, educating and orienting patients on tests conducted and treatments administered
- Conducted allergy testing according to physicians' directives. Scheduled necessary immunotherapy sessions based on patient needs.
- Mix vials for ongoing allergy patients and facilitate or supervise injection appointments
- acquire allergen inventory for allergy department
- ensures allergy test sets remain up-to-date.
- monitor incoming patient calls for rescheduling reactions to post-injection.
Diabetic Coordinator
Duke City Health Care Clinics
11.2022 - 01.2023
- Providing comprehensive diabetes self-management, education and support.
- Monitoring blood glucose readings, vital signs, conducting foot or wound care assessments. Perform retinal and TM Flow (autonomic nervous system) testing, documenting results appropriately within the Electronic Health Record.
- Obtain and prepare specimens (UA, Blood) for diabetic diagnostic testing.
Traveling Medical Assistant
QTC (Quality Timeliness Customer Service) - a Leidos Company
San Antonio, TX
09.2020 - 11.2022
- Utilize proficiency in front and back medical office operations to answer calls, schedule appointments, and manage the calendars of 1-6 physicians in a challenging, deadline-driven environment
- Build rapport with patients, secure medical histories, measure vital signs, document findings, and collect blood/urine samples, and prepare specimens for analysis
- Conduct diagnostic tests including 12-lead electrocardiograms, venipunctures, pulmonary function tests (PFTs), arterial flow Doppler studies, and other procedures to support the organization
- Communicate with non-English speaking patients in Spanish and provide translation services as needed to ensure best patient outcomes
- Enter and retrieve medical information essential to quality patient care from the organization’s proprietary software application
- Multitask effectively to provide front and back support as needed to facilitate patient flow while providing exceptional customer service
Medical Oncology Medical Assistant
City of Hope National Medical Center
Lancaster, CA
02.2012 - 10.2019
- Streamlined administrative functions for City of Hope ancillary offices by welcoming patients and collecting essential demographic and insurance information while upholding high standards of customer service.
- Facilitate patient appeals for insurance denials classified as "not medically necessary," "experimental or investigational," and/or due to "administrative error."
- Coordinated back-office tasks involving setup of exam rooms for 2 physicians assisting 30-60 patients daily.
- handled patient queries, compiled medical records, noted vital metrics, and imparted treatment and procedure details through expansive medical proficiency
- Guided training and development efforts for new employees to cultivate organization’s talent pipeline.
Independent Traveling Medical Assistant
Banner Health Clinics
Loveland, CO
09.2005 - 11.2011
- Provided high-quality care to 60-90 patients daily, documented medical histories, took vital signs, and performed an array of diagnostic procedures (EKGs, venipunctures, UAs, flu testing, etc.)
- Leveraged industry knowledge to secure pre-authorization for ancillary and outpatient services
- Facilitated the implementation of quality assurance/control programs in compliance with HIPAA, CLIA, and OSHA regulations
- Optimized inventory and ordered supplies to ensure appropriate patient care levels
Skills
- Customer service
- Vital signs and examinations
- Electronic medical records
- Needs assessments
- Venipuncture and phlebotomy
- OB/GYN procedures
- Complex Problem-solving
- Medical terminologies
- Patient scheduling
- Problem-solving
- Task prioritization
- Insurance verification
- Schedule coordination
- Dispute resolution
- Information verification
- Forms preparation
- Data integrity
- Claims processing
- Medical terminology
- Multitasking Abilities
- Critical thinking
- Attention to detail
- Prior authorization processing
- Microsoft office
Languages
English
Native language
Spanish
Intermediate (B1)
B1
Accomplishments
- Achieved military service member readiness for Desert Storm by completing 5,000 medical clearance with accuracy and efficiency.
- Documented and resolved several insurance denials for "Not Medically Necessary", "Administrative Error" and/or "Experimental or Investigational" denials, which led to patients receiving cancer treatment, medication and/or Ancillary testing.
- Achieved a Military Veteran receiving benefits for Agent Orange Exposure by effectively researching patients charts and effectively documenting patients exposure during his time in Vietnam.
Timeline
Allergy Technician - Duke City Health Care Clinics
01.2023 - 05.2026
Diabetic Coordinator - Duke City Health Care Clinics
11.2022 - 01.2023
Traveling Medical Assistant - QTC (Quality Timeliness Customer Service) - a Leidos Company
09.2020 - 11.2022
Medical Oncology Medical Assistant - City of Hope National Medical Center
02.2012 - 10.2019
Independent Traveling Medical Assistant - Banner Health Clinics
09.2005 - 11.2011
Hospital Corpsman E-6 - United States Navy