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Associate Principal Engineer

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Business Analyst with over 2.5 years of experience and a proven track record in delivering project success through strategic planning, data analysis, ad problem solving. Strong expertise in identifying business requirements, conducting market research, and delivering actionable insights to optimize operations.

Strong desire as a subject matter expert to apply compilation, organization, correlation analysis, and evaluation of data collected from a variety of sources, in support of, highly complex data and information. Utilizing the experience and education in applying data management, collection examination, and analyzing data, evidence, and other information from multiple databases thus creating, conducting research, validating data identified through research and preparing comprehensive reports. Skilled experience in technology, big data, privacy protocols, and analytical processes for preparing and presenting, communications, briefings, and analysis on complex issues ensuring data accuracy.

With a solid background in Information Technology (IT), I have held a wide range of roles and responsibilities across various professional environments. I embarked on my IT career with a focus on remote technical support, providing timely and effective assistance to users in resolving hardware, software, and network issues both locally and remotely.

In addition to my technical support experience, I have developed skills in inventory control, logistics coordination, and supplier management. I have been tasked with maintaining accurate and up-to-date records of the company's inventory of technological equipment and devices, as well as managing the shipment and return of equipment, ensuring a seamless transition and efficient logistics.

My ability to collaborate effectively with technology and office service providers has been instrumental in ensuring customer satisfaction and effective problem resolution. I have demonstrated communication and negotiation skills in establishing and maintaining strong relationships with key suppliers, contributing to the organization's success.

As a professional, my commitment to continuous learning and development, along with my dedication to achieving excellence in my field, drives my constant pursuit of enhancing my skills and knowledge. I firmly believe in the importance of staying updated with the latest trends and technologies in my industry, and I am always willing to dedicate time and effort to grow professionally and provide the best possible service to my team and organization.

With over 9 years of experience in customer success and business development, I am a versatile and passionate professional who thrives on solving customer challenges and delivering value. I work as a Senior Customer Success Analyst providing support, insights, and education to major accounts across different industries and regions. Goal-driven Analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. In addition to my customer success role, I am also a Global Program Manager for an Employee Resource Group. I oversee the execution of a targeted initiative to empower and support women employees at the global level. I partner with my co-chairs and fellow GPMs to create and deliver engaging and impactful programs and events for the ERG members and allies. I am an active champion of DEI & allyship. I breathe the culture and values of the workplace and embody it and exemplify it everyday.

Cristina Flores

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FID Senior Analyst

FID Analyst II

FID Analyst I

Office Manager

Administrative Supervisor

Education

Bachelor of Science - Government

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FID Senior Analyst

FID Analyst II

FID Analyst I

Administrative Supervisor

Office Manager

The University of Texas At Austin

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