Cristina Garay

sales associate

• Trained new employees in proper shoe fitting techniques, leading to increased customer loyalty and repeat business.
• Oversaw daily cash reconciliations, ensuring accurate financial records within the department at all times.
• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Assisted customers with Spanish-language inquiries in a timely and professional manner.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Met customer needs through polite, friendly and attentive service.
• Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
• Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
• Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.

• Closed product bottles
• Put lables
• Put bottles on the machines
• other tasks assigned too

• Played games
• Communicated positively with my brother
• Organized and cleaned home after activities by picking up toys and straightening up play room
• Prepared healthy, age-appropriate snacks and meals
• Assisted brother with homework
• watched movies

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Cross-trained existing employees to maximize team agility and performance.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Supervised guests at front counter, answering questions regarding products.
• Schedules for employees
• Paperwork
• Price changing
• Received shipment

• Developed strong relationships with clients by providing exceptional customer service and support.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Answered phone calls, emailed back customers as soon as possible
• Inventory
• Received and shipped out