Mark Paryz
891 Rohlwing rd. Addison,IL
Summary
Driven professional with a proven track record of enhancing operational efficiency and customer satisfaction at Innovative Decorating and Colorworks. Excelled in role of overseeing product and service quality, operations, ensuring tools and materials were in top conditions, training staff and exceptional client relations. Demonstrated leadership by elevating service standards and teamwork. Works extremely well with employees and takes an open mindset to suggestions to improve productivity.
Overview
24
24
years of professional experience
Work History
Shoe Lead
Kohl's
04.2023 - 05.2023
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Checked incoming orders and organized new stock.
- Greeted customers entering store and offered assistance with requirements.
- Completed daily tasks accurately and on-time to support shop needs.
- Remained calm and composed in tense situations involving angry or upset customers.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Organized shelves to remove slow moving items and add new merchandise.
Foreman
Innovative Decorating
04.2006 - 04.2022
- Checked equipment to determine if maintenance was required.
- Reviewed project details to specify correct materials and equipment for job sites.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Inspected completed work to verify quality standards and compliance with criteria.
- Directed projects according to schedule and quality demands.
- Trained workers in proper methods, equipment operation and safety procedures.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Created and implemented plans to maximize efficiency of workers.
- Developed and maintained positive relationships with clients and other stakeholders.
Server
Harrington Inn.
02.2003 - 04.2004
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Served food and beverages promptly with focused attention to customer needs.
Member Dining Room Manager
Eaglebrook Country Club
05.1999 - 02.2003
- Designed overall floorplans and coordinated modifications for events and special reservations.
- Started as a Bus Boy and worked my way up to Dining Room Manager in 2 years.
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Led planning, set up and takedown for special events.
- Implemented training program for front of house staff to maintain high standards of customer service.
- Maximized quality assurance by completing frequent line checks.
- Developed unique events and special promotions to drive sales.
Education
High School Diploma -
Batavia High School
Batavia06.2001
Skills
- Store maintenance
- Employee Scheduling
- Sales Analysis
- Stock replenishment
Timeline
Shoe Lead
Kohl's
04.2023 - 05.2023
Foreman
Innovative Decorating
04.2006 - 04.2022
Server
Harrington Inn.
02.2003 - 04.2004
Member Dining Room Manager
Eaglebrook Country Club
05.1999 - 02.2003
High School Diploma -
Batavia High School