Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
References
Timeline
Generic

Cristina Gomez

LAREDO,TX

Summary

Focused Administrator committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Skilled at easily transcending cultural differences. Experienced administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings progressive industry experience, willingness to learn and adaptability to changing circumstances. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Administrator

Community Home Care, Inc.
Laredo, TX
07.2005 - Current
  • Coordinated care plans with physicians, hospitals, nursing homes, social workers, and other healthcare providers.
  • Maintained patient records in accordance with HIPAA guidelines.
  • Developed policies and procedures to ensure compliance with federal, state, and local regulations.
  • Collaborated with community organizations to promote awareness of available home health services.
  • Supervised and evaluated the performance of clinical staff, including nurses, therapists, and aides.
  • Conducted initial assessment of patients to determine eligibility for home health services.
  • Provided training and education on disease management to employees and family members of patients.
  • Established quality assurance programs to evaluate the effectiveness of care delivery systems.
  • Reviewed patient charts periodically to ensure accuracy of information entered by clinical staff.
  • Managed personnel issues such as recruitment, hiring, disciplinary actions, employee relations.
  • Implemented new technologies such as Electronic Medical Records systems into practice.
  • Analyzed financial data to develop budgets and monitor expenses.
  • Monitored regulatory changes impacting home health operations.
  • Coordinated daily scheduling of home care staff to meet client needs effectively.
  • Monitored and maintained compliance with state and federal regulations for home care services.
  • Oversaw recruitment, hiring, and orientation of new home care personnel.
  • Facilitated training sessions for home care staff on patient care protocols and safety procedures.
  • Resolved conflicts between staff and clients or their families to ensure satisfaction with services.
  • Implemented quality improvement initiatives to enhance the efficiency and effectiveness of home care services.
  • Managed budget and resources for home care programs, ensuring cost-effective operations.
  • Maintained accurate and confidential client records, including care plans and progress notes.
  • Ensured all home care activities were documented in compliance with policy and regulatory requirements.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.

Director of Nurses

Torres Home Health, LLC
Laredo, TX
10.2004 - 07.2005
  • Coordinated the development of educational programs for nurses and other medical professionals.
  • Established protocols for infection control practices within the facility.
  • Managed staffing schedules to ensure adequate coverage at all times.
  • Participated in budget preparation and monitoring activities to support departmental goals.
  • Monitored employee attendance records and took corrective action when necessary.
  • Reviewed existing standards of practice and proposed changes when necessary.
  • Directed nursing staff in providing quality patient care and services.
  • Developed policies and procedures to ensure compliance with healthcare regulations.
  • Investigated complaints from patients or family members concerning nursing care delivery.
  • Conducted performance evaluations of nursing staff, identifying areas for improvement and providing feedback.
  • Provided guidance to medical personnel on proper documentation of patient care activities.
  • Facilitated communication between nursing staff members regarding patient care concerns or issues.
  • Monitored development, implementation and updates of individualized care plans.
  • Budgeted, managed, and scheduled nursing staff, fostering environment supportive to patients.
  • Evaluated staff performance and prepared accurate reports detailing findings.
  • Explained policies, procedures and services to patients.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.

Case Manager Supervisor

Mercy Regional Medical Center Home Health
Laredo, TX
10.1999 - 10.2004
  • Conducted weekly meetings with Case Managers to review cases and discuss any issues or concerns.
  • Developed and implemented policies and procedures for case management staff.
  • Monitored caseloads for timely completion of tasks and client outcomes.
  • Resolved conflicts between clients, families, care providers, and other stakeholders involved in the case management process.
  • Ensured compliance with relevant laws, regulations and organizational standards related to case management services.
  • Managed a budget for case management activities including training, travel, supplies.
  • Maintained confidential records regarding clients' medical history, treatment plans and progress toward goals.
  • Participated in interdisciplinary team meetings with other health professionals to coordinate services for complex cases.
  • Supervised, trained and evaluated Case Managers in the delivery of services to clients.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.

LVN Field Nurse

South Texas Home Care, Inc.
Laredo, TX
05.1995 - 05.1998
  • Conducted physical assessments of patients on a regular basis.
  • Provided direct patient care by taking vital signs, administering medications and treatments, and providing wound care.
  • Maintained accurate medical records for each patient utilizing electronic health record systems.
  • Responded quickly to life threatening situations using appropriate interventions based on established protocols.
  • Collaborated with other healthcare providers including physicians, nurses and specialists in order to coordinate optimal patient care plans.
  • Ensured compliance with all state laws governing nursing practice standards.
  • Instructed patients on proper self-care techniques such as medication administration, nutrition management and disease prevention strategies.
  • Administered intravenous fluids or medications when necessary under the direction of a physician or registered nurse.
  • Participated in team meetings to discuss patient progress and plan treatment goals accordingly.
  • Observed strict confidentiality and safeguarded all patient-related information.

LVN Pediatric Nurse

Mercy Regional Medical Center Hospital
Laredo, Texas
12.1993 - 05.1995
  • Collaborated with other healthcare providers including physicians, nurses and specialists in order to coordinate optimal patient care plans.
  • Participated in team meetings to discuss patient progress and plan treatment goals accordingly.
  • Administered intravenous fluids or medications when necessary under the direction of a physician or registered nurse.
  • Conducted physical assessments of patients on a regular basis.
  • Assisted in the admission, discharge and transfer of patients.
  • Provided direct patient care by taking vital signs, administering medications and treatments, and providing wound care.
  • Ensured compliance with all state laws governing nursing practice standards.
  • Maintained accurate medical records for each patient utilizing electronic health record systems.
  • Coordinated with doctors and registered nurses to develop care plans for patients.

Education

Master of Science - Masters: Graduate FNP

Texas A&M University - Corpus Christi
Corpus Christi, TX
05-2005

Bachelor of Science - Bachelor : Nursing

Texas A&M International University
Laredo, TX
05-2002

Associate of Science - Nursing : Register Nurse

Austin Community College
Austin, TX
05-1999

License Vocational Nurse - Nursing

Laredo Junior College
Laredo, TX
05-1993

Skills

  • Bilingual in English and Spanish
  • Excellent communication Skills
  • Self-Motivated, Enthusiastic and goal-oriented
  • Committed to promoting an atmosphere of professionalism in nursing
  • Committed to promoting the highest standards of nursing care
  • Certified in Basic Life Support (CPR)
  • Experienced in IV Medications
  • Experienced in Wound Care, Wound Vacs and debridement
  • Experienced on ICD coding

Accomplishments

  • 2001 Employee of the Month- Professional Category Mercy Regional Medical Center
  • 1999-2005 Stigma Theta Tau International Honor Society of Nursing - Member
  • 2002-present Texas A & M University- Corpus Christi aluminum
  • 2021- present American Association of Nurse Practitioner ( AANP) Member

Languages

English
Professional
Spanish
Professional

Certification

  • Register Nurse Texas License Number : 664161
  • Pending FNP license:

References

References available upon request.

Timeline

Administrator

Community Home Care, Inc.
07.2005 - Current

Director of Nurses

Torres Home Health, LLC
10.2004 - 07.2005

Case Manager Supervisor

Mercy Regional Medical Center Home Health
10.1999 - 10.2004

LVN Field Nurse

South Texas Home Care, Inc.
05.1995 - 05.1998

LVN Pediatric Nurse

Mercy Regional Medical Center Hospital
12.1993 - 05.1995

Master of Science - Masters: Graduate FNP

Texas A&M University - Corpus Christi

Bachelor of Science - Bachelor : Nursing

Texas A&M International University

Associate of Science - Nursing : Register Nurse

Austin Community College

License Vocational Nurse - Nursing

Laredo Junior College
Cristina Gomez