Cristina Gonzalez
Kissimmee,FL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
19
19
years of professional experience
Work History
Sales Associate
Bath & Body Works
10.2023 - 01.2024
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
Homemaker
02.2005 - 10.2023
- Raised and cared for my 2 kids, and currently maintaining the house hold.
- Perform daily chores and run errands in order to maintain a structured and organized schedule.
- Pay bills, cook, clean, and develop routines for faster and more efficient use of my time.
- Maintain, service, and balance my in ground pool.
Promotional Sales Representative
Al Capone Cigarillos
11.2012 - 02.2013
- Educated customers on product features and answered questions regarding product use.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Maintained knowledge of current promotions and product features.
- Increased sales by effectively communicating product benefits.
- Greeted customers warmly and pleasantly answered inquiries.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Engaged customers to communicate key product features.
Education
GED -
Orchard Center High School
Monroe, MISkills
- Upselling
- Promotional support
- Listening skills
- Problem-solving skills
- Calm demeanor
- Written and oral communication skills
- Cash handling
- Client retention strategies
- Reliable and punctual
- Friendly with a positive outlook and always willing to help
- Work well with others, good at receiving directions and completing tasks
Languages
English
Full Professional
Interests
- I participate in low-impact exercises to strengthen core muscles
- Dancing
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Historical Exploration
- Road Trips
- Train Travel
- Music
- Crafting and DIY Projects
- Fashion
- Creative Writing
- Dance
- Cooking
- Baking
- Learning new cooking techniques and expanding my culinary skills
- I enjoy cooking for friends and family gatherings
- Wine Tasting
- Enjoy experimenting with different ingredients and flavors in the kitchen
- I like trying new recipes and food trends
- Cake Decorating
Timeline
Sales Associate
Bath & Body Works
10.2023 - 01.2024
Promotional Sales Representative
Al Capone Cigarillos
11.2012 - 02.2013
Homemaker
02.2005 - 10.2023
GED -
Orchard Center High School
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