Cristina Hernandez
Long Beach,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Barista
Nekters Juice Bar
02.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Front Desk
Planet Fitness Gym
11.2023 - 02.2024
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Collaborated with maintenance team members to address any facility-related issues that arose during shifts.
Sandwich Artist
SUBWAY®Restaurants
04.2020 - 11.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Implemented creative sandwich designs for promotional events, boosting sales and attracting new customers.
Package Handler
FedEx:Ground
08.2022 - 01.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Education
High School Diploma -
March Mountain High School
24551 Dracaea Ave, Moreno Valley California Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Safe Food Handling
- POS Systems
- Heavy Lifting
- Picking and Packing
- Warehouse Operations
- Problem-solving skills
- Customer Service
Timeline
Barista
Nekters Juice Bar
02.2024 - Current
Front Desk
Planet Fitness Gym
11.2023 - 02.2024
Package Handler
FedEx:Ground
08.2022 - 01.2023
Sandwich Artist
SUBWAY®Restaurants
04.2020 - 11.2023
High School Diploma -
March Mountain High School
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