LaToya Keene
Danville,VA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Crisis Registered Nurse
Danville Pittsylvania Community Services
05.2023 - Current
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Developed and implemented treatment plans and modified according to presentation.
- Counseled clients in individual or group sessions to assist in dealing with substance abuse, mental or physical illness or physical abuse.
- Developed comprehensive case management plans, addressing both immediate needs and long-term goals for clients in crisis.
- Organized and managed care of patients undergoing various therapies and procedures.
- Provided ongoing support to clients following a crisis event, facilitating recovery and stabilization.
- Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.
- Connected clients with appropriate resources such as housing assistance, financial aid, or mental health services based on individual needs assessment results.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
Director of Nursing
Heart Of Hope Staffing Agency
01.2023 - Current
- Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
- Contributed to organizational strategic planning efforts by providing insights on nursing best practices, workforce development issues, and healthcare trends affecting service delivery models.
- Developed policies and procedures for effective pharmacy management.
- Collaborated with store manager to maintain daily operations.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Established new policies and updated existing policies to improve standard of care for patients.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Successfully negotiated client contract renewals to create increased revenue.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
Registered-nurse
Greenrock Correctional Center
09.2022 - 01.2024
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Managed patients recovering from medical or surgical procedures.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Educated patients on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Registered Nurse ACT
Danville Pittsylvania Community Services
02.2020 - 09.2022
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Organized and managed care of patients undergoing various therapies and procedures.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Quickly responded to situations impacting safety and security in the community, actualizing crisis prevention interventions to control and de-escalate situations.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Registered Nurse Administrator/Registered Nurse
Southern Virginia Mental Health Institute
11.2017 - 02.2020
- Conducted root cause analyses on adverse events or near misses involving nursing staff; developed action plans to prevent recurrence and improve patient safety measures.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Identified department issues to recommend corrective actions.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Excellent communication skills, both verbal and written.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations and provided exceptional service.
- Managed staffing schedules efficiently, ensuring adequate nurse coverage across all shifts while minimizing overtime expenses.
- Planned and assigned workload to 15-person nursing staff to direct patient care.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Served as a mentor and preceptor for newly hired nurses, contributing to their successful integration into the healthcare team.
Registered Nurse, Medical-Surgical Unit
Sovah Health - Danville
06.2004 - 11.2017
- Utilized Meditech software to document data related to patient care such as medications, interventions and patient responses.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
- Managed patient pain relief and sedation by providing non-pharmacological and pharmacological interventions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Monitored patient vital signs to perform thorough condition assessments.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
Education
Associate of Science - Nursing
Patrick Henry Community College
Martinsville, VA06.2003
Associate of Arts - General Pre Requisite Courses
Danville Community College
Danville, VA06.1998
Associate of Science - Practical Nursing
Danville Community College
Danville, VA06.1996
High School Diploma -
George Washington High School
Danville, VA06.1991
Skills
- Patient Evaluation
- Procedure Assistance
- Strong Clinical Judgment
- Patient Assessments
- Preventive Healthcare
- Medication and IV administration
- Treatment Plan Modification
- Nursing staff leadership
- Vitals monitoring
- Decision-Making
- Accurate Documentation and Charting
- Heart Saver First Aid CPR AED (First Aid CPR AED)
- Telemetry monitoring
Certification
Qualified Mental Health Professional - Adult
License Number - 0732009501
Registered Nurse
License Number - 0001193194
Timeline
Crisis Registered Nurse
Danville Pittsylvania Community Services
05.2023 - Current
Director of Nursing
Heart Of Hope Staffing Agency
01.2023 - Current
Registered-nurse
Greenrock Correctional Center
09.2022 - 01.2024
Registered Nurse ACT
Danville Pittsylvania Community Services
02.2020 - 09.2022
Registered Nurse Administrator/Registered Nurse
Southern Virginia Mental Health Institute
11.2017 - 02.2020
Registered Nurse, Medical-Surgical Unit
Sovah Health - Danville
06.2004 - 11.2017
Associate of Science - Nursing
Patrick Henry Community College
Associate of Arts - General Pre Requisite Courses
Danville Community College
Associate of Science - Practical Nursing
Danville Community College
High School Diploma -
George Washington High School
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