Results-oriented Senior Program Manager skilled in leveraging data analysis to project outcomes and develop strategies that drive organizational success. Recognized for exceptional work ethic and fostering positive working relationships. Seeking senior management roles that prioritize professional growth.
Overview
12
12
years of professional experience
Work History
Senior Program Manager
Council for Economic Education, Invest in Girls
New York, NY
02.2022 - Current
Initiated a proposal for a staff-led DEIA committee, leading to a reevaluation of priorities that now aligns closely with the organization's core values.
Spearheaded a national implementation guide with upper management that involved collecting partner and stakeholder input, and working closely with the C-Suite team to develop a comprehensive manual for seed programs.
Standardized work streams and financial processes which supported our department's success, exceeding its yearly goal to expand to nine state affiliates and over 2000 students in more than 21 states.
Enhanced the student online registration process in cross-functional teams to develop integrations and automations for a streamlined, user-friendly experience (Salesforce, Wufoo, Gravity Forms.)
Improved student retention by defining and articulating learning outcomes and analyzing performance metrics and measurements resulting in a 93% student retention rate for the virtual school since tenure (400+ students served in 2022-2023.)
Presented metrics and analysis reports to forecast expansion outcomes to upper management and stakeholders (Salesforce dashboard and reporting, pivot tables.)
English Teacher
Dana Middle School, Los Angeles Unified
San Pedro, CA
08.2020 - 02.2022
Promoted student engagement and class culture through trauma-informed practices during the pandemic that resulted in higher student performance and community.
Engaged actively in the Leadership Council to formulate policies and nurture an inclusive work culture.
Collaborated with other subject and grade-level teachers to identify measures to track department goals.
Analyzed and tracked performance data to prepare predictive analysis reports and build strategies (Renaissance, CAASP.)
Assistant Content Manager
IGS Publishing, Inc.
Orange, CA
10.2018 - 05.2019
Created compelling and value-added content for blogs and social media platforms (facebook, Instagram, X.)
Supervised and coordinated work of reporters and other editors.
Generated editorial calendars to schedule content posting, manage campaigns and track deadlines.
Teacher
New Village Girls Academy
Los Angeles, CA
08.2013 - 10.2014
Established one of the pioneering project-based learning schools on the West Coast, implementing progressive teaching methodologies through continuous research and participation in Big Picture conferences and seminars.
Prepared events and implemented curriculum designed to promote wellness for staff and students as an active member of the pilot Wellness Committee.
Engaged in regular meetings with administrators and department team members to actively contribute to curriculum planning and the refinement of assessment methods.
Spearheaded the pilot Performing Arts program with over 115 students who curated their first school gallery and student-operated performances.
Designed cooperative curriculum and facilitated student-led groups to develop a theater show, including props and costume design, set building, technology, and comprehension of scripts.
Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost engagement.
Participated as the senior student advisor and planned events to build culture and community.
Office Manager
New Village Girls Academy
Los Angeles, CA
05.2011 - 07.2012
Managed, scheduled and coordinated office functions and activities for 15+ employees and 120+ students.
Handled scheduling and managed timely and effective allocation of resources and administrative calendars.
Administered payroll and maintained proper documentation of employee personnel.
Education
Master of Fine Arts - Poetry
Antioch University Los Angeles
Los Angeles, CA
12.2019
B.A. - English Literature
Seattle Pacific University
Seattle, WA
06.2010
Skills
Project Management
Team Collaboration
Data and Analytics
Performance Monitoring
Customer Relationship Management
LMS Knowledge (Google Classroom, Schoology)
Timeline
Senior Program Manager
Council for Economic Education, Invest in Girls
02.2022 - Current
English Teacher
Dana Middle School, Los Angeles Unified
08.2020 - 02.2022
Assistant Content Manager
IGS Publishing, Inc.
10.2018 - 05.2019
Teacher
New Village Girls Academy
08.2013 - 10.2014
Teacher
New Designs Charter School University Park
08.2012 - 07.2013
Office Manager
New Village Girls Academy
05.2011 - 07.2012
Master of Fine Arts - Poetry
Antioch University Los Angeles
B.A. - English Literature
Seattle Pacific University
References
Devon Mercurius, Director of Expansion, Council for Economic Education (dmercurius@investingirls.org)
Javier Guzman, Strategist & Coach, Big Picture Learning (jguzmangil@gmail.com)
Christa Hollis, Vice Principal & Science Teacher, New Village Girls Academy (christahollis@gmail.com)
Kierra Franks, Master Sergeant, United States Air Force (tanhwalee@gmail.com)
VOLUNTEER EXPERIENCE
Manuscript Reader, Kundiman Fellowship (2023)
Editor/Reader, Los Angeles Review (2021-22)
Manuscript Screener, Alice James Books (2019-21)
Reader, Women’s National Book Association (2021)
Assistant and Lead Editor, Lunch Ticket (2018-2019)
References
Devon Mercurius, Director of Expansion, Council for Economic Education (dmercurius@investingirls.org)
Javier Guzman, Strategist & Coach, Big Picture Learning (jguzmangil@gmail.com)
Christa Hollis, Vice Principal & Science Teacher, New Village Girls Academy (christahollis@gmail.com)
Kierra Franks, Master Sergeant, United States Air Force (tanhwalee@gmail.com)
VOLUNTEER EXPERIENCE
Manuscript Reader, Kundiman Fellowship (2023)
Editor/Reader, Los Angeles Review (2021-22)
Manuscript Screener, Alice James Books (2019-21)
Reader, Women’s National Book Association (2021)
Assistant and Lead Editor, Lunch Ticket (2018-2019)
References
Devon Mercurius, Director of Expansion, Council for Economic Education (dmercurius@investingirls.org)
Javier Guzman, Strategist & Coach, Big Picture Learning (jguzmangil@gmail.com)
Christa Hollis, Vice Principal & Science Teacher, New Village Girls Academy (christahollis@gmail.com)
Kierra Franks, Master Sergeant, United States Air Force (tanhwalee@gmail.com)
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