Cristina Oliva
Long Beach,CA
Summary
Experienced Bartender delivering exceptional service and genuine hospitality in the bar area. Skilled multitasker adept at juggling competing priorities. Expertise in creating specialty cocktails and contributing to menu development.
Experienced security guard adept at assessing suspicious situations and individuals, responding promptly and effectively. Highly vigilant and skilled in security procedures and surveillance. Consistently follows instructions to ensure optimal safety.
Dedicated collegiate basketball player with six years of experience, consistently leading as team captain. Strong team player with proven ability to work collaboratively.
Overview
6
6
years of professional experience
Work History
Head of Security
G Street Wunderbar
Davis, CA
04.2024 - 10.2024
- Monitored premises to prevent altercations, vandalism and other criminal activity
- Ensured safety and compliance with safety protocols
- Maintained detailed reports of daily activities and irregularities
- Led a team of security to ensure proper protocol during work hours
- Enforced rules and regulations to maintain a safe environment for clients and staff
- Collaborated with Law Enforcement during incidents and investigations
- Trained new security personnel in protocols and emergency responses
- California Guard Card
Bartender
Top Golf
Roseville, CA
02.2021 - 08.2021
- Engaged guests with warm conversation, building bar loyalty and encouraging repeat business
- Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions
- Tapped beer kegs and served draft beer, bottled alcoholic beverages, mixed alcoholic beverages, and frozen beverages
- Checked identification before serving alcohol to comply with state and federal laws
- Greeted guests to provide warm welcome and promote good customer service
- Used beer, wine and cocktail knowledge to make recommendations
- Checked ID cards to verify age requirements for customers purchasing alcohol
- Monitored customer behavior, intervening to maintain safe environments for all patrons
- Stocked bar with necessary supplies such as liquor, mixers, glassware, and garnishes
- Managed inventory of liquor, beer, wine, and other bar-related items by conducting regular stock checks
- Kept customer numbers high by creating fun atmosphere
Front Desk Receptionist
Get Fit
Davis, CA
01.2020 - 06.2020
- Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff
- Collected payments for services and updated accounts to reflect new balances
- Supported professional appearance of office areas by keeping front desk clean and orderly
- Delivered reliable customer service to guests upon arrival
- Protected confidential guest and business information
- Remained calm, resourceful, and proactive while resolving complex issues
- Assisted with administrative tasks such as photocopying, scanning, and filing documents
- Maintained well-organized physical and digital records
Cashier
Hardwood Palace
Roseville, CA
05.2018 - 08.2018
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Resolved guest issues by working with customer service leaders and area managers to meet individual needs
- Engaged customers in pleasant conversation while completing cash register transactions
- Worked with supervisory team to meet customer needs
Education
Bachelor of Science (B.S.) - Criminal Justice
California State University Dominguez Hills
Carson, CA05-2025
Associate in Arts (A.A.) - Criminal Justice
Sierra College
Roseville, CA06.2022
Skills
- Food Running
- Beverage Preparation
- Food Service
- Safe service compliance
- Payment Processing
- Menu Memorization
- Food Preparation
- Cash Register Operation
- Team Player Attitude
- Inventory Management
- Complex Problem-Solving
- Alcohol Awareness
- Menu knowledge
- Bar Equipment Familiarity
- Ordering Procedures
- Responsible Alcohol Service
- Strong Multitasking
- Patience and Tolerance
- Adaptability
- Identification verification
- Garnishing Drinks
- Customer Service
- Liquor restocking
- Team training and development
- Excellent Communication
- Hospitality and accommodation
- Drink Preparation
- Relationship Building
- Reliability
- Honest and Dependable
- Adaptability and Flexibility
- Fast Learner
- Premises patrol
- Document Management
- Electronic surveillance
- Crime Prevention
- Arrest procedures
- Staff Management
- Metal detector operation
- Emergency Response
- Incident Reporting
- Crime prevention methods
- Security Guard License
- Screening wands
- Entrance control
- Detail Oriented
- General security
Timeline
Head of Security
G Street Wunderbar
04.2024 - 10.2024
Bartender
Top Golf
02.2021 - 08.2021
Front Desk Receptionist
Get Fit
01.2020 - 06.2020
Cashier
Hardwood Palace
05.2018 - 08.2018
Bachelor of Science (B.S.) - Criminal Justice
California State University Dominguez Hills
Associate in Arts (A.A.) - Criminal Justice
Sierra College
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