Cristina Ortega
Garden Grove,CA
Summary
Dynamic and organized professional with a proven track record at Amazon, excelling in inventory management and customer service. Adept at utilizing technology for efficient order processing while demonstrating strong problem-solving skills. Recognized for punctuality and dependability, consistently enhancing customer experiences and driving sales in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Amazon
Santa Ana, CA
08.2022 - Current
- Unload materials from trucks using pallet jacks.
- Receive and prepare inventory for delivery.
- Use technology, like smartphones and handheld devices, to sort, scan, and prepare orders.
- Build, wrap, sort, and transport pallets and packages.
- Staged and sorted multiple types of products for loading.
Sales Associate
Footlocker Retail
Santa Ana, California
10.2021 - 12.2022
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Processed transactions using a point-of-sale system
- Processed returns, exchanges, and refunds in accordance with company policies
- Maintained cleanliness of store environment
- Maintained an awareness of all product knowledge, and current or upcoming products/trends.
- Delivered in sales
Seasonal Store Associate
GameStop
Garden Grove, CA
10.2021 - 01.2022
- Maintained knowledge of current promotions
- Assisted customers with product selection based on their needs and preferences
- Answered incoming calls regarding product inquiries or orders
- Processed sales transactions accurately and efficiently at the cash register
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment
- Organized store by returning merchandise to proper areas and restocked displays
Education
High School Diploma -
Santiago High School
Garden Grove, CA06-2021
Skills
- Customer service
- Time management
- Problem-solving
- Punctual and dependable
- Organized
- Adaptable
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Warehouse Associate
Amazon
08.2022 - Current
Sales Associate
Footlocker Retail
10.2021 - 12.2022
Seasonal Store Associate
GameStop
10.2021 - 01.2022
High School Diploma -
Santiago High School
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