Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Cristina Palacios

Rialto,CA

Summary

Dynamic and dedicated professional with experience at Carrillo's Nails, excelling in customer service and conflict resolution. Proven ability to enhance client satisfaction through effective problem-solving and attention to detail. Skilled in managing schedules and routines, ensuring a structured environment while fostering positive relationships with clients and colleagues.

Overview

4
4
years of professional experience

Work History

Babysitter

In-Home Assistance
10.2022 - Current
  • Supervised children's activities, ensuring safety and engagement during playtime.
  • Developed age-appropriate educational games to foster learning and creativity.
  • Maintained open communication with parents regarding children's behavior and progress.
  • Implemented daily schedules, promoting structure and routine for children.
  • Assisted with homework and provided support in educational tasks to enhance academic performance.

Customer Service Representative

Carrillo's Nails
05.2021 - 11.2024
  • Resolved customer inquiries and concerns through effective communication and problem-solving techniques.
  • Processed transactions accurately using point-of-sale systems to enhance customer experience.
  • Maintained cleanliness and organization of workspace, ensuring a welcoming environment for clients.
  • Collaborated with team members to streamline appointment scheduling and improve operational efficiency.

Education

Real Estate

Chaffey College
Rancho Cucamonga, CA
05-2027

Associate of Science - Pediatric Nursing

International College of Health Sciences
Rancho Cucamonga, CA
12-2026

High School

Etiwanda High School
Rancho Cucamonga, CA
05-2024

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Following directions
  • Attention to detail
  • Conflict resolution
  • Schedule management
  • Routine management
  • Licensed driver
  • Cultural sensitivity
  • Responsible decision-making

Accomplishments

-Member of Lions Club since 2018

- Multiple community services

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  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Babysitter

In-Home Assistance
10.2022 - Current

Customer Service Representative

Carrillo's Nails
05.2021 - 11.2024

Real Estate

Chaffey College

Associate of Science - Pediatric Nursing

International College of Health Sciences

High School

Etiwanda High School

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