Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Cristina Palomino-Marcelo

Medford,OR

Summary

Certified Medical Assistant with extensive experience in high-pressure healthcare settings. Demonstrated adaptability and commitment to quality patient care through effective interdisciplinary collaboration. Proven ability to enhance patient outcomes, recognized for exceptional attention to detail and strong organizational skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

La Clinica
Medford, OR
08.2015 - Current
  • Accurately documented patient medications, allergies, medical history, and vital signs to ensure up-to-date and comprehensive records.
  • Supported healthcare providers during medical procedures, serving as a chaperone and interpreter to facilitate effective communication and patient comfort.
  • Collected and entered patient screenings, questionnaires, and consent forms with precision and attention to detail.
  • Reviewed patient charts for immunization status, pending referrals, care gaps, and preventive care needs to support quality patient outcomes.
  • Conducted and recorded point-of-care testing in alignment with provider orders and clinical protocols.
  • Maintained a clean and organized clinical environment by preparing exam rooms, disinfecting equipment, and restocking supplies.

Client Service Representative

Listo Tax Solutions
Medford, OR
02.2014 - 08.2015
  • Streamlined paperwork organization to improve review efficiency for other staff members.
  • Compiled client data to ensure accurate completion of tax forms.
  • Entered financial data into QuickBooks accounting software for precise record-keeping.
  • Assisted with payroll processing by accurately recording employee hours worked.
  • Educated customers on notarization processes and requirements to facilitate understanding.
  • Attested to authenticity of signatures on official documents to uphold integrity.
  • Maintained comprehensive records of all notarial acts performed for legal compliance.
  • Responded to customer inquiries through phone and in-person communication.

Finance Clerk/Customer Service Representative

Medford Water Commission
Medford, OR
01.2012 - 11.2013
  • Ensured compliance by processing payments according to established policies and procedures.
  • Managed collections of overdue customer balances, enhancing cash flow.
  • Accurately tracked and documented W-9 forms for year-end closing processes.
  • Performed data entry for credit card and cash transactions in general ledger.
  • Assisted management with tasks during employee absences to sustain workflow continuity.
  • Greeted customers, addressed account inquiries, and resolved complaints efficiently.
  • Delivered comprehensive administrative support to finance department, including filing and document management.

Education

High School Diploma -

South Medford High School
Medford, OR
06-2010

Skills

  • Maintaining confidentiality
  • Medical terminology
  • Multitasking and organization
  • Problem solving
  • Verbal and written communication
  • Attention to detail
  • Team collaboration

Languages

Spanish
Native/ Bilingual

Certification

  • QHCI qualified health care interpreter - valid until 04/2028
  • CPR & AED BLS certification - valid until 12/2025
  • NHA CCMA certification - valid until 01/2027

Timeline

Certified Medical Assistant

La Clinica
08.2015 - Current

Client Service Representative

Listo Tax Solutions
02.2014 - 08.2015

Finance Clerk/Customer Service Representative

Medford Water Commission
01.2012 - 11.2013

High School Diploma -

South Medford High School

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