Cristina Posada
Chicago
Summary
Highly motivated and committed Medical Assistant with phlebotomy expertise with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Medical Assistant
North Suburban Family Medicine
Des Plaines, IL
02.2026 - Current
- Coordinated patient appointments and managed scheduling for efficient clinic operations.
- Assisted physicians with examinations, documenting patient history and vital signs accurately.
- Maintained electronic health records (EHR) ensuring data accuracy and confidentiality compliance.
- Insurance verification.
- Phlebotomy (venipuncture).
- Specimen processing & labeling.
- Administer Vaccines.
- EKG administration.
- Contact patients for appointments and medication,
Phlebotomist Technician
Quest Diagnostics
Chicago, IL
08.2022 - 02.2026
- Labeled blood vials with critical information like time of collection, date and patient name.
- Obtained variety of blood samples through venipuncture using butterfly needles and straight needles.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws..
- Identified patients using proper procedures prior to specimen collection.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Prepared and packaged specimens for courier transport.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Transported specimens following established protocol for temperature and light.
- Processed client payments and collected appropriate billing information.
Phlebotomist Technician
Alverno Laboratory
Evanston, IL
03.2022 - 08.2022
- Labeled blood vials with critical information like time of collection, date and patient name.
- Obtained variety of blood samples through venipuncture, using butterfly needles and straight needles.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Identified patients using proper procedures prior to specimen collection.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Prepared and packaged specimens for courier transport.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Transported specimens following established protocol for temperature and light.
Phlebotomy Intern
Quest Diagnostics
Chicago, IL
10.2021 - 10.2021
- Labeled blood vials with critical information like time of collection, date and patient name.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Conducted various blood tests and updated results into paper and electronic charts.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Prepared and packaged specimens for courier transport.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
School Age Worker
Christopher House
Chicago, IL
02.2020 - 10.2021
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Sanitized toys and tables to maintain clean, safe environment.
- Assisted children in development of social, communication and problem-solving skills.
- Communicated with parents about daily activities and any concerning behaviors.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Planned and implemented engaging activities to encourage creativity and expression.
- Secured indoor and outdoor premises to protect children.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Developed and implemented lesson plans and activities for children of various ages.
- Recorded child behavior, food and medication information for supervisors.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Kept records of daily observations and information about activities, meals served and medications administered.
Administrative Assistant
Community Counseling Centers of Chicago
Chicago, IL
09.2018 - 09.2019
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Responded effectively to sensitive inquiries or complaints.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Prepared and prioritized calendars and correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Education
Certificate - Medical Assistant
Phlebotomy Career Training
Dearborn, MICertificate in Phlebotomy - undefined
Malcolm X College
Chicago, IL12-2021
Associate of Science - undefined
City Colleges of Chicago - Wilbur Wright College
Chicago, IL05-2020
High School Diploma -
Noble Street Charter High School
Chicago, IL06-2005
Skills
- Bilingual in Spanish
- CPR
- Immunization administration
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Patient-focused care
- Reliable team player
Timeline
Medical Assistant
North Suburban Family Medicine
02.2026 - Current
Phlebotomist Technician
Quest Diagnostics
08.2022 - 02.2026
Phlebotomist Technician
Alverno Laboratory
03.2022 - 08.2022
Phlebotomy Intern
Quest Diagnostics
10.2021 - 10.2021
School Age Worker
Christopher House
02.2020 - 10.2021
Administrative Assistant
Community Counseling Centers of Chicago
09.2018 - 09.2019
Certificate in Phlebotomy - undefined
Malcolm X College
Associate of Science - undefined
City Colleges of Chicago - Wilbur Wright College
Certificate - Medical Assistant
Phlebotomy Career Training
High School Diploma -
Noble Street Charter High School