Hi, I’m
Cristina Puccio
Fort Myers,FL
It’s not what happens to you, but how you reach to it that matters.
Epictetus
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
18
years of professional experience
Work History
Puccio Law Firm
Office Coordinator
07.2011 - 10.2020
Job overview
- Answered and managed incoming and outgoing emails while recording accurate messages for distribution to office staff.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Interacted with customers by email, or in-person to provide information.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Monitored and directed incoming mail and prepared outgoing mail.
- Supported executive-level staff with calendar management, meeting preparation, and correspondence handling.
- Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
- Implemented efficient filing systems for easy access to important financial documents, improving overall organization within the department.
- Prepared drafts of forms, letters and agreements for legal staff use.
- Managed billing procedures to maintain accurate records of client accounts and expedite payment processing.
- Improved law office efficiency by managing calendars, coordinating travel arrangements, and maintaining organized files.
Lovin Pet Grooming By Cristina
Pet Groomer
03.2003 - 10.2020
Job overview
- Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
- Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Reduced stress for anxious pets with gentle handling techniques and calming environments during grooming sessions.
- Managed inventory of grooming supplies and equipment, placing orders as needed to maintain adequate stock levels.
- Ensured client satisfaction throughout the entire grooming process from initial consultation through completion.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Boosted repeat business by building strong relationships with clients and their pets through friendly interactions.
Discount Pets & Supplies
Pet Groomer
10.2007 - 07.2018
Job overview
- Ensured client satisfaction throughout the entire grooming process from initial consultation through completion.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Built strong relationships with customers through positive attitude and attentive response.
Petco Animal Supplies Stores Inc.
Pet Groomer
09.2003 - 11.2007
Job overview
- Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
- Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
- Reduced stress for anxious pets with gentle handling techniques and calming environments during grooming sessions.
- Ensured client satisfaction throughout the entire grooming process from initial consultation through completion.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Education
Groomingdales of NaplesNaples, FL
Master Groomers
02.2003
Fort Myers High SchoolFort Myers, FL
High School Diploma
09.2002
Skills
- Schedule Coordination
- Office Administration
- Office Management
- Customer Service
- File Organization
- Client Relations
- Administrative Support
- Records Management
- Client Relationship Management
- Document Management
- Mail handling
- Office Equipment Maintenance
- Business Administration
- Bookkeeping
- Expense Reporting
- Excellent multi-tasking ability
- Data Entry
- Scheduling and calendar management
- Organizational Skills
- Database Administration
- Payroll Processing
- Team Bonding
- Billing
- Financial Reporting
Languages
American Sign Language
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Software
Microsoft word
Microsoft Excels
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteImportant To Me
Flexible work hoursPaid time offWork-life balanceAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Master Pet Groomer License - February 27, 2003
Timeline
Office Coordinator
Puccio Law Firm
07.2011 - 10.2020
Pet Groomer
Discount Pets & Supplies
10.2007 - 07.2018
Pet Groomer
Petco Animal Supplies Stores Inc.
09.2003 - 11.2007
Pet Groomer
Lovin Pet Grooming By Cristina
03.2003 - 10.2020
Groomingdales of Naples
Master Groomers
Fort Myers High School
High School Diploma
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