Cristina Ramos
Carmichael,CA
Summary
Personable and professional member service specialist with desire to face new challenges. Reliable and versatile with experience across a variety of roles. Strong communicator who accomplishes effective work both in independent and team environments.
Overview
4
4
years of professional experience
Work History
Member Service Specialist IV
Golden 1 Credit Union
Folsom, CA
08.2023 - Current
Member Service Specialist III
Golden 1 Credit Union
Folsom, CA
12.2022 - Current
Member Service Specialist I
Golden 1
Folsom, CA
06.2022 - Current
Shift Lead
Fire Wings
Fair Oaks, CA
06.2020 - 04.2022
Student Aide
American River College
Sacramento, CA
09.2019 - 05.2020
Education
Bachelor's in Accounting -
Arizona State University-Tempe
02.2024
Associate in Arts (AA) in English and ASL/English Interpreting -
American River College
05.2020
Associate in Arts (AA) in English Literature and Communications -
American River College
05.2020
Skills
- Customer service
- Trilingual
- Shift management
- Compliance Understanding
- Regulatory Knowledge
- Problem-Solving Aptitude
Accomplishments
- I advanced from teller to banker within six months of my hire date, and was promoted to a leadership role in the financial industry within one year.
- I have received multiple service excellent awards from my company for my commitment to our members and company goals.
References
References available upon request.
Languages
Spanish
Professional
American Sign Language
Professional
Timeline
Member Service Specialist IV
Golden 1 Credit Union
08.2023 - Current
Member Service Specialist III
Golden 1 Credit Union
12.2022 - Current
Member Service Specialist I
Golden 1
06.2022 - Current
Shift Lead
Fire Wings
06.2020 - 04.2022
Student Aide
American River College
09.2019 - 05.2020
Bachelor's in Accounting -
Arizona State University-Tempe
Associate in Arts (AA) in English and ASL/English Interpreting -
American River College
Associate in Arts (AA) in English Literature and Communications -
American River College
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