Cristina Reyes
Tulare,CA
Summary
Skilled in navigating fast-paced settings while maintaining flexibility in response in sudden changes. Consistently achieves high performance ratings for quality and speed of work. Focused on results, employing analytical and creative problem solving to drive effective solutions.
Overview
3
3
years of professional experience
Work History
Cashier/Team Lead
Taco Bell
Lindsay
06.2015 - 11.2018
- Created a welcoming atmosphere by greeting customers upon arrival.
- Delivered beverages and fresh food promptly to maximize service efficiency.
- Mastered point-of-service system to enhance order processing speed.
- Recorded customer orders accurately, minimizing errors in delivery.
- Maintained high-quality customer service during peak hours of operation.
- Resolved customer issues effectively to ensure satisfaction and loyalty.
- Identified and completed additional tasks to support team operations when primary duties finished.
Medical Receptionist/Back Office
Dr Buttam, Buttan Poonam MD
Porterville, CA
01.2017 - 12.2017
- Administered vaccines to infants, children, and adults efficiently.
- Managed VFC and private vaccine inventory to ensure availability.
- Collected and documented patient medical histories and vital signs accurately.
- Assisted pediatricians during examinations and routine procedures.
- Coordinated referrals to specialists and scheduled follow-up appointments.
- Educated families on medication administration and treatment plans effectively.
- Maintained cleanliness and organization of examination rooms and equipment.
- Performed routine office tasks including filing lab reports and X-rays.
Medical Receptionist
Family Healthcare Network
Porterville
04.2018 - 08.2018
- Maintained a clean and organized waiting area.
- Ensured the environment was welcoming for patients.
- Monitored the space regularly to uphold standards.
- Handled incoming calls, directing inquiries to appropriate departments promptly.
- Assisted patients in completing forms and understanding healthcare procedures.
- Processed insurance verification and patient registration documents accurately.
- Managed patient scheduling and appointment confirmations efficiently.
- Checked patients in and out for appointments and collected co-payments.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Protected patients by observing strict HIPAA guidelines.
- Informed patients of financial responsibilities prior to rendering services.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Medical Receptionist/Back Office
Tulare Urgent Care
Tulare
01.2018 - 04.2018
- Assisted 50-100 patients daily and maintained a clean, organized environment.
- Ensured the area was welcoming and comfortable.
- Monitored the space regularly to uphold standards.
- Managed patient scheduling and appointment confirmations efficiently.
- Checked patients in and out for appointments and collected co-payments.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Collected specimens such as urine samples, blood work or other tests for laboratory analysis.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Protected patients by observing strict HIPAA guidelines.
- Informed patients of financial responsibilities prior to rendering services.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Education
Clinical Medical Assisting - undefined
San Joaquin Valley College
Porterville01.2018
Skills
- Friendly, positive attitude, Effective telephone communication, Effective communication, Written communication, Bilingual proficiency in English and Spanish
- Office administration, Record keeping, Patient data entry, Filing and billing processes, Terminology in medicine
- Flexible and adaptable, Time management, Team collaboration, Conflict resolution, Networking, Critical thinking
- Medical terminology, Attention to detail
- Suture and staple extraction, First Aid/CPR
Timeline
Medical Receptionist
Family Healthcare Network
04.2018 - 08.2018
Medical Receptionist/Back Office
Tulare Urgent Care
01.2018 - 04.2018
Medical Receptionist/Back Office
Dr Buttam, Buttan Poonam MD
01.2017 - 12.2017
Cashier/Team Lead
Taco Bell
06.2015 - 11.2018
Clinical Medical Assisting - undefined
San Joaquin Valley College
AWARDS & HONORS
Nationally Certified Medical Assistant through the MMCI February 2018, Clinical Medical Assisting January 2018, Heart Savers CPR August 2017, Heart Savers FIRST AID August 2017, Injections Procedures and Safety November 2017, Venipuncture Procedures and Safety November 2017, Health insurance Portability and Insurance Act November 2017