Cristina Rodriguez
Fresno,CA
Summary
Reliable worker with excellent customer service, organizational skills, and the ability to work well under pressure. Quick to adapt to new environments. Excel in communication, empathy, and patience. Demonstrated capability to handle challenging situations calmly and effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Care Aide
Right At Home Care
Fresno, CA
08.2023 - Current
- Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
- Assisted clients with mobility issues by helping them transfer in and out of bed or wheelchair.
- Monitored client vital signs such as pulse rate, respiration rate, temperature and blood pressure.
- Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
- Recorded patient information such as condition, diet and progress in medical records.
- Assisted clients with activities of daily living like meal preparation and feeding.
- Developed trust-based relationships with patients through compassionate communication techniques.
- Respected the dignity of all patients by maintaining confidentiality of their health information.
- Provided emotional support to patients who were dealing with difficult diagnoses or end-of-life situations.
Barista
STARBUCKS COFFEE COMPANY
Fresno , CA
08.2023 - 08.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Bank Teller
Bay Federal Credit Union
Scotts Valley, CA
06.2021 - 06.2022
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Performed cash handling duties including counting currency, coins and checks.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Participated in weekly training sessions to stay abreast of changes in banking regulations.
Barista
STARBUCKS COFFEE COMPANY
Aptos , CA
04.2018 - 05.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
High School Diploma -
Pajaro Valley High School
Watsonville, CA06-2017
Some College (No Degree) -
San Joaquin Valley College
Fresno, CASkills
- Compassionate client care
- Behavior redirection
- Documentation
- Resilience
- PPE use
- Organization
- Training & Development
- First Aid/CPR
Certification
- BLS
Languages
spanish
Native/ Bilingual
Affiliations
- running
- physical activity
- gardening
- volunteer work
Timeline
Home Care Aide
Right At Home Care
08.2023 - Current
Barista
STARBUCKS COFFEE COMPANY
08.2023 - 08.2023
Bank Teller
Bay Federal Credit Union
06.2021 - 06.2022
Barista
STARBUCKS COFFEE COMPANY
04.2018 - 05.2021
High School Diploma -
Pajaro Valley High School
Some College (No Degree) -
San Joaquin Valley College
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