Cristina Rosales
Moreno Valley,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Lead Cleaner
Haynes Building Service
05.2025 - Current
- Supervise daily janitorial operations
- Coordinate scheduling for custodial staff
- Manage cleaning inventory
- Evaluate employee performance fairly and consistently, providing constructive feedback
- Address customer concerns promptly and professionally, resolving issues in an efficient manner.
- Reduce the number of workplace accidents by ensuring all team members adhered to safety guidelines at all times.
- Distribute supplies to staff
- Oversee Event Operations
Park Aide
California State Parks
04.2022 - 11.2023
- Mentored new staff in operational procedures and safety protocols, enhancing team performance.
- Collaborated with team members to maintain clean and well-kept facilities, contributing to a positive visitor experience.
- Enhanced visitor experience by providing guest services and answering park-related inquiries.
- Acted as a liaison between park staff and local authorities in addressing safety concerns or incidents within the premises.
- Educated visitors about park rules, regulations
- Utilized strong problem-solving skills to address visitor complaints
- Directed guests through parking lots, safe pathways, entrances and exits to prioritize guest safety.
- Answered general questions about parking fees, facilities, and directions.
- Conducted vessel inspections
- Operated cash register for park fee transactions and reservations
Lead Professional House Cleaner
Oasis Janitorial
02.2018 - 12.2021
- Supervised daily cleaning operations
- Trained team members on best practices for efficient cleaning techniques.
- Developed customized cleaning plans
- Conducted regular inspections of properties
- Collaborated with management to optimize workflow
- Managed scheduling for cleaning staff
- Resolved client inquiries and complaints
- Trained new hires on company procedures and policies
- Evaluated employee performance regularly
- Conducted regular inventory checks
- Disinfected and mopped bathrooms
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window
- Adhered to professional house cleaning checklist.
- Verified cleanliness and organization of storage areas and carts.
- Supervised 20+ employees
Education
High School Diploma -
Moreno Valley Adult School
Moreno Valley, CASkills
- Strong work ethic
- Reliability and punctuality
- Problem-solving
- Multitasking and organization
- Time management
- Willingness to learn
- Multitasking Abilities
- Organizational skills
- Active listening
- Knowledge of computer programs
- Effective communication
- Critical thinking skills
Languages
Spanish
Native or Bilingual
Timeline
Lead Cleaner
Haynes Building Service
05.2025 - Current
Park Aide
California State Parks
04.2022 - 11.2023
Lead Professional House Cleaner
Oasis Janitorial
02.2018 - 12.2021
High School Diploma -
Moreno Valley Adult School