Cristina Salazar
Bastrop,TX
Summary
Compassionate Special Education Paraprofessional with over 10 years of experience. Skilled in active listening and data collection, contributing to the development of individualized education plans and enhancing student engagement through tailored instructional support.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
16
16
years of professional experience
Work History
Special Education Paraprofessional
Smithville ISD
Smithville, TX
07.2024 - 08.2025
- Assisted teachers in developing and implementing individualized education plans (IEPs) for students with special needs.
- Supported classroom management by reinforcing behavioral expectations and promoting positive interactions among students.
- Adapted instructional materials to meet diverse learning needs, enhancing student engagement and understanding.
- Collaborated with educators to assess student progress and modify teaching strategies as needed.
Special Education Paraprofessional
Bastrop Independent School District
Bastrop, TX
01.2012 - 02.2024
- Facilitated small group activities that encouraged social skills development and peer relationships among students.
- Maintained accurate documentation of student behavior and academic performance for review by educational staff.
- Provided one-on-one support to students during lessons, fostering independence and self-confidence in learning tasks.
- Engaged with parents and guardians to communicate student progress, addressing concerns collaboratively to enhance outcomes.
Mobile Phone Expert
Best Buy
Bastrop, TX
05.2009 - 07.2011
- Provided expert advice on mobile devices, enhancing customer satisfaction and loyalty.
- Assisted customers in selecting appropriate mobile plans, ensuring optimal service alignment with their needs.
- Conducted training sessions for new staff on product knowledge and sales techniques.
- Oversaw inventory management, ensuring accurate stock levels of mobile devices and accessories.
- Led troubleshooting efforts for customer technical issues, improving resolution times and client trust.
- Delivered informative product demonstrations that showcased device features and benefits, driving purchase decisions.
- Wrote articles for corporate Best Buy Mobile Magazine that provided unbiased reviews for the latest cell phones and apps.
Education
Bastrop High School
Bastrop, TX05-2008
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Professional telephone demeanor
- Data collection
- Customer relationship management (CRM)
- Live chat support
- Dispute resolution
- Customer education
- Product sales
- Reading comprehension
- Conflict mediation
Languages
Spanish
Professional Working
Timeline
Special Education Paraprofessional
Smithville ISD
07.2024 - 08.2025
Special Education Paraprofessional
Bastrop Independent School District
01.2012 - 02.2024
Mobile Phone Expert
Best Buy
05.2009 - 07.2011
Bastrop High School