CRISTINA SLOAN
Charlotte,NC
Summary
Results-focused support professional and teacher, with experience in office management, teaching English Language Learners, supply chain order fulfillment, and buying. Proactive leader who excels in developing processes and loves to support a team through project coordination and relationship building to influence desired outcomes.
Overview
24
24
years of professional experience
Work History
Library Assistant
Charlotte Mecklenburg Library
Charlotte, North Carolina
08.2023 - Current
- Provided excellent customer service to our patrons, and supported programmers with Student Success and Harvesting Readers programs
- Maintained the collection by performing book drop check-ins, shelving books, shelf reading, weeding, running trace reports, and using the Wand for audits.
- Utilized Horizon to service patrons with new and lost library cards, item searches, check-ins and check-outs
- Performed basic computer and administrative tasks in assisting patrons with their computer, copying, scanning and faxing needs
Data Manager and Registrar
First Ward Creative Arts Academy
Charlotte, NC
12.2021 - Current
- Created and maintained academic student records and attendance records for incoming and transferring students
- Provided customer service and managed front office including LobbyGuard security system, recruiting and coordinating parent volunteers for school events
- Collaborated with school counselors, teachers, social worker, and administrators to create and maintain school-wide attendance initiative to address and improve student tardiness, and truancy
- Implemented the master schedule for each new school year
- Supported administrators and staff with creating student report cards and transcripts to uphold district, state, and federal educational objectives
Remote Sales Representative
Truvani Inc
Las Vegas, Nevada
03.2021 - 08.2021
- Consulted with customers to understand needs, to guide and inform their purchases, close sales, meet and exceed sales goals
- Placed orders and served customer questions through email and over phone to optimize customer service.
- Cultivated and strengthened customer relationships to drive revenue growth and Increased customer retention and decreased churn
- Researched sales and service issues to provide successful resolutions.
Chairperson/English as a Second Language Teacher
Metro School
Charlotte, NC
12.2017 - 06.2019
- Adapted curriculum for innovative classes with specialized plans for individual students.
- Modified teaching techniques to meet instructional needs of cognitively disabled students and IEP outlines.
- Liaised with student families and caregivers to discuss academic obstacles and progress.
English as a Second Language Teacher
Huntingtowne Farms Elementary
Charlotte, NC
03.2016 - 06.2019
- Taught lessons encompassing range of skill-building activities for speaking, writing, reading and listening.
- Screened and identified needs of learners through WIDA testing
- Utilized Ellevation Education, and other education resources in preparing lesson plans aligned with state standards
- Implemented technology across curriculum to improve student performance.
Merchandise Analyst
Cato Corporation
Charlotte, NC
08.2009 - 09.2011
- Consistently exceeded quarterly allocation goals
- Developed strategic allocation plans reflecting sales performance, trends, projections, customer buying habits, demographics and demands based on geographic location
- Evaluated, analyzed and maintained appropriate merchandise inventory levels for over 1000 stores using JDS Software (Blue Yonder)
- Advised buyers on order quantities, merchandise reorders, and promotional orders
Buying Coordinator
Cato Corporation
Charlotte, NC
08.2006 - 10.2009
- Established and managed vendor relationships to inform purchases, to manage timely order delivery, to identify buying opportunities, and acquire trend information
- Created, processed and monitored purchase orders
- Analyzed sales to inform and plan buying decisions
- Coordinated with overseas contractors and in-house technical design departments to manage pre-production samples and maintain company fit standards
- Received bonuses and stock options for meeting and exceeding quarterly goals
Buying Coordinator
Cato Corporation
Charlotte, NC
05.2000 - 12.2002
- Established and managed vendor relationships to inform purchases, to manage timely order delivery, to identify buying opportunities, and acquire trend information
- Created, processed and monitored purchase orders
- Analyzed sales to inform and plan buying decisions
- Coordinated with overseas contractors and in-house technical design departments to manage pre-production samples and maintain company fit standards
- Awarded bonuses and stock options for meeting and exceeding quarterly goals
Store Manager
MK Home
Charlotte, NC
- Managed custom design projects encompassing design, construction, ordering materials, tracking production, and in-home installation
- Trained design staff in custom home furnishing processes and business practices
- Collaborated with fabric vendors and production offices in California on design construction and production status.
Education
Certification - Life Coaching
The Life Coach School
Phoenix, AZ10.2021
English For Speakers of Other Languages - ESL
NC Educator License
03.2016
Bachelor of Science - Apparel Design
University of Maryland
College Park, MD12.1991
Skills
- Organizational Skills
- Customer Service
- Project Coordination
- Timeline Planning and Management
- Verbal and Written Communication
- Active Listening and Interpersonal Skills
- Teaching English Language Learners
- Relationship Building
- Sales Analysis and Projection
- Consultative Sales
Timeline
Library Assistant
Charlotte Mecklenburg Library
08.2023 - Current
Data Manager and Registrar
First Ward Creative Arts Academy
12.2021 - Current
Remote Sales Representative
Truvani Inc
03.2021 - 08.2021
Chairperson/English as a Second Language Teacher
Metro School
12.2017 - 06.2019
English as a Second Language Teacher
Huntingtowne Farms Elementary
03.2016 - 06.2019
Merchandise Analyst
Cato Corporation
08.2009 - 09.2011
Buying Coordinator
Cato Corporation
08.2006 - 10.2009
Buying Coordinator
Cato Corporation
05.2000 - 12.2002
Store Manager
MK Home
Certification - Life Coaching
The Life Coach School
English For Speakers of Other Languages - ESL
NC Educator License
Bachelor of Science - Apparel Design
University of Maryland
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