Summary
Overview
Work History
Education
Skills
Languages
Timeline
Computer Systems
Generic

Cristina Torres

Albuquerque

Summary

Results-driven Business Office Manager with expertise in financial operations, billing management, and compliance. Proven ability to enhance accuracy and efficiency in billing processes while ensuring regulatory adherence.

Detail-oriented professional with over 10 years of experience managing business office activities. Proficient in overseeing billing operations and financial reconciliations, committed to improving processes for better accuracy and operational efficiency.

Overview

11
11
years of professional experience

Work History

Business Office Manager

OPCO
09.2024 - Current

Responsible for overall management of Business Office activities in accordance with current applicable federal, state, and local standard guidelines and regulations, and as directed by the administrator.

Oversee and coordinate with the Billing Office on managing insurance payments. including private, Medicare, Managed Medicare, and Medicaid.

Manage refunds account, write office accounts and collections.

Manage accounting for company petty cash distribution and reconciliation.

Monitored and completed Bank Account Resident Fund Management Services (RFMS) for Residents.

Assist with Resident and family on applying for NM Medicaid, and re-certified Medicaid.

Business Office Manager

Genesis HealthCare
04.2015 - 09.2024

Responsible for the overall management of business office activities in accordance with current applicable federal, state and local standard guidelines and regulations, and as directed by the administrator.

Over see with the billing office on managing insurance, payments, including private, medicaid, Hospice and PACE program.

Manage refunds, write office and collections.

Monitored and completed Bank account Resident Fund Management Services (RFMS) for Residents.

Manage accounting for company petty cash distribution and reconciliation.

Assist with patient and family applying for Medicaid and re-certified Medicaid.

Education

High School Diploma -

El Monte
El Monte, CA

Skills

    Communication

    Analytics

    Leadership

    Critical Thinking

Languages

Spanish
Professional Working

Timeline

Business Office Manager

OPCO
09.2024 - Current

Business Office Manager

Genesis HealthCare
04.2015 - 09.2024

High School Diploma -

El Monte

Computer Systems

Point Click Care

NM Medicaid Portal

Pharmacy Portal

Therapy Portal

Microsoft Word/Excel

Zunta Billing

Box File app

P-Card Petty Cash